CRP Industries Pty Ltd · 6 days ago
Industrial Technical Support Specialist
Cranbury, NJ, US
Full-time
Onsite
Entry, Mid Level
2+ years expCRP Industries Pty Ltd is a family-owned company with over 65 years of operation, dedicated to providing meaningful work and a supportive employee experience. They are seeking an Industrial Technical Support Specialist to support their thermoplastic hose line and high-precision electric motors, blending technical support, customer interaction, and sales assistance while collaborating with various internal teams.
Industrial ManufacturingManufacturingPlastics and Rubber Manufacturing
Responsibilities
Technical support – respond to and assist with customer inquiries by evaluating hose and motor applications and recommending technically appropriate solutions
Quality and production support – perform QC checks on products, help to resolve quality issues with suppliers or internal teams
Customer interaction and sales support – communicate with customers; provide quotes, answer technical questions. Support Outside Sales by joining customer calls and visits when technical input is needed
Data, reports, and part setup – create and maintain part numbers and technical documentation in ERP systems. Run and interpret reports for sales trends, open orders, and product performance
Internal collaboration – work with suppliers, Purchasing other and internal functions to align workflow and quality needs
Marketing support – provide technical input for content; review literation, catalogs and promotional materials for accuracy. Share application insights and field feedback to improve product messaging
Qualification
Required
At least 2–3 years of experience in an industrial, technical, or customer-facing environment (manufacturing, service, inside sales, technical support, fabrication, or field service)
Ability to evaluate applications and ask the right technical questions
Strong communication and problem-solving skills
Comfortable working across sales, operations, purchasing, and suppliers
Preferred
Hose assembly or motor repair experience preferred, but candidates with a solid industrial technical foundation and sales or customer support experience will also be considered
Experience supporting OEMs, distributors, or industrial customers preferred
Benefits
Health and Welfare benefits beginning the first of the month after your hire date
Wellness programs
Paid Time Off – 18 days per year
Company
CRP Industries Pty Ltd
CRP Industries Pty Ltd is an Australian enterprise that has been manufacturing Customised Rubber Products since 1981.
11-50 employees
H1B Sponsorship
CRP Industries Pty Ltd has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2020 (1)
Funding
Current Stage
Early StageCompany data provided by crunchbase