James Perse Enterprises · 7 hours ago
Inventory & Operations Manager
Bal Harbour, FL
Full-time
Onsite
Mid LevelJames Perse Enterprises is a company that defines Southern California style through its sophisticated collections. They are seeking an Operations Manager who will ensure operational standards are met, enabling the sales team to maximize sales and deliver an exceptional customer experience while overseeing inventory management and training staff.
ApparelE-CommerceFashionLifestyleRetail
Responsibilities
Enable the sales team to deliver an exceptional client experience by:
Ensuring all areas of the store are maintained to a luxury visual presentation. Partner with Corporate Operations as necessary to maintain the highest standards in the functioning, presentation, and maintenance of store property
Equipping the sales team with all tools necessary to conduct and close a seamless transaction (e.g., a clean and well-organized cash wrap, adequate stock of supplies)
Drive sales floor replenishment and floor sets by ensuring goods are received accurately, are organized, and can be merchandised quickly to maximize sales potential and customer experience
Ensure completion of all operational responsibilities in accordance with the JP Standards Daily Task Schedules
Understand all Policy & Procedures, and ensure compliance by staff
Execute opening and closing procedures
Manage packaging, office, and any other store supplies inventory, order processing, and accurate receiving
Ensure store meets safety standards
Report and follow through on all IT related Helpdesk tickets
Manage petty cash, register cash control, sales media, charge retrievals, and any other directives from the finance department
Process and manage staff wardrobe allotments
Ensure that all receiving, transfers, consolidations, pricing, and shipping are done in compliance with all company policies and procedures
Maintain and audit store receiving, returns, transfer, and inventory adjustment reporting and proper inventory paperwork completion
Partner with Corporate Operations to communicate and resolve any shipment, receiving, ASN issues etc. to the Distribution Center
Manage the proper execution of all charge sends, ensuring policy compliance and timeliness
Ensure that damaged and defective product is processed timely
Responsible for the preparation and execution of physical inventory counts and reconciliation as scheduled by Corporate Operations
Accountable for the store meeting the Company Shrink Goal by minimizing unit loss and inventory discrepancies that result in cost shortages
Ensure all inventory is tagged and priced accurately
Continuously train and develop Operations staff (if any), guiding them to achieve operational standards, Policies & Procedures, new corporate operational initiatives
Clearly articulate the Company’s expectations regarding operational excellence to the full staff. Educate sales team on all operational matters for which they are accountable in their respective positions
Assist the Store Manager in the recruiting, hiring, and retaining Operations staff
Assist in new hire onboarding and partner with HR to effectuate a timely and compliant new hire process
Create store schedules, and process and manage timekeeping for the store staff in partnership with the Store Manager
Work in partnership with the Store Manager to develop stretch assignments to leverage and challenge staff keeping them fully engaged in the brand and business productivity
Inspire and motivate the store team by consistently being a credible example of a brand and store ambassador, conducting him/herself with the highest level of work ethic and integrity in all aspects of the business
Provide sales floor leadership and support as needed by assisting unattended clients, supporting sales staff with product needs from stock, completing transactions at the POS to allow sales associates to tend to other clients
Partner with Store Manager to monitor and analyze business trends, communicating inventory level and assortment needs to Planning and Merchandising to ensure sell-through potential is maximized
In partnership with the Store Manager and Corporate Operations, identify and capitalize on opportunities to make store improvements that will lead to maximum operational efficiency while decreasing operating expenses
Qualification
Required
Detail-oriented
Results driven
High aptitude for logistics and process
Versatile team player
Ability to articulate and exemplify brand vision
Anticipate potential challenges or obstacles, and timely identify and implement solutions
Strong organizational skills and attention to detail
Ability to teach, inspire, and lead by example
Ability to multi-task, problem-solve, and effectively communicate in a challenging, fast-paced environment
Maintains good energy and positive attitude
Adapts to change and receptive to feedback and suggestions
Models teamwork to staff and treats staff with respect
Communicates effectively and professionally
Ability to understand and interpret business data
Model good time and attendance practices
Benefits
Health, dental, and vision insurance
Life insurance
Short-term and long-term disability insurance
Flexible spending accounts
An employee assistance program
Paid vacation
Paid sick time
A retirement savings plan with company match
A generous employee discount
Company
James Perse Enterprises
Founded in 1996 in Los Angeles, California by its eponymous designer.
Founded in 1996
201-500 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase