Rice University · 10 hours ago
Director of Parking Operations
Houston, TX, United States
Full-time
Onsite
Lead/Staff, Director/Executive
$80K/yr - $92K/yr
4+ years expRice University is ranked among the nation’s top 20 universities and is seeking a Director of Parking Operations (DPO) to provide leadership and operational oversight for its campus parking system. The DPO will ensure safe, efficient, and customer-focused service while managing daily operations and long-term parking initiatives.
EducationHigher EducationService IndustryUniversities
Responsibilities
Manages contract and visitor/event parking facilities. Produces system reports for all metrics needed for parking planning and operations. Works closely with the Business Manager to ensure that parking data, receipts, assignments, and expenditures are readily available for analysis, reconciliation, and recordkeeping. Teamwork and cooperation among all Campus Services managers and assistant managers are primary requirements for the success of all sections of the department
Develops short- and long-term plans outlining methods to meet the goals and expectations of parking operations. The DPO will be expected to remain several steps ahead of predictable, observed, or experienced problems
Develops and maintains a superior level of customer service and colleague cooperation in all aspects of parking operations and in areas that interface internally with transportation operations, the registration office, the business office, and the Executive Director. Similar goals shall be developed for interoffice and interdepartmental service and cooperation. Demonstrable customer service and satisfaction will continue to indicate success in this position
Serves as the primary liaison to all University leadership on parking-related matters, including scheduling and coordinating parking lot and structure maintenance and construction projects
Performs space utilization studies to maximize parking facility resources and revenue
Under the direction of the Executive Director, prepares annual operating and capital budgets correlated with revenue generated from parking fees. Provides effective budget management and operations by establishing cost controls and measuring performance relative to the budget
Recruits, hires, and supervises department personnel
Provides special project support and assists with special projects as assigned by the Executive Director of Campus Services and Sustainability Administration
Performs all other duties as assigned
Qualification
Required
Bachelor's Degree
4+ years of experience in parking operations to include strong supervisory experience
Valid Texas Driver's License (or ability to obtain within 30 days of employment) required with no more than three moving violations within the past 36 months and no convictions or deferred dispositions for Driving While Intoxicated (DWI) or Driving Under the Influence (DUI) within the past three years
Strong knowledge of parking operations and facilities, including the maintenance, operation, design, and layout of surface lots and parking structures; ability to apply planning and analytical techniques such as research, problem definition, program development, and implementation
Proficiency with parking and revenue systems, including fee-based parking technologies, traffic and parking control devices, accounting and revenue control procedures, visitor operations, and event parking management
Working knowledge of industry standards and applicable federal, state, and local laws related to parking, traffic, and enforcement
Exceptional customer service skills, with the ability to handle sensitive or high-pressure situations professionally, consistently, and with sound judgment
Strong financial management skills, including the ability to develop, manage, and monitor capital and operating budgets
Effective people leadership skills, including the ability to supervise, train, motivate, coach, direct, and evaluate staff performance
High level of technical and computer proficiency, including comfort working with spreadsheets, databases, and multiple parking-related software systems
Preferred
Higher ed experience
Experience managing parking projects from planning through execution (e.g., new garages or lots)
Company
Rice University
Rice University is a private research university that focuses on providing undergraduate education services.
1001-5000 employees
H1B Sponsorship
Rice University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (113)
2024 (81)
2023 (71)
2022 (65)
2021 (82)
2020 (86)
Funding
Current Stage
Late StageTotal Funding
$80.9MKey Investors
National Heart, Lung and Blood InstituteAdvanced Research Projects Agency for HealthUS Department of Energy
2024-09-19Grant
2024-08-13Grant· $18M
2023-07-27Grant
Leadership Team
Ken Medlock
James A Baker III and Susan G Baker Fellow in Energy and Resource Economics
Kyle Judah
Executive Director, Liu Idea Lab for Innovation & Entrepreneurship (Lilie)
Recent News
2026-01-25
2026-01-19
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