Nonotuck Resource Associates, Inc. · 18 hours ago
Information Technology Project Coordinator (Hybrid, MA)
Massachusetts, United States
Full-time
Hybrid
Entry, Mid Level
2+ years expNonotuck Resource Associates, Inc. is a community-based agency providing residential services to people with disabilities since 1972. The Information Technology Project Coordinator will manage technology and process projects by ensuring structured coordination, documentation, and stakeholder communication across departments, allowing teams to focus on their core work.
FamilyHealth CareNon Profit
Responsibilities
Facilitate project intake and scoping; document goals, stakeholders, assumptions, risks, and constraints
Build and maintain lightweight project plans (timeline, milestones, dependencies) in Planner/Tasks or Project for the Web; maintain shared calendars, Teams groups, SharePoint project sites, distribution groups
Schedule and run follow up meetings, working-group meetings, backlog reviews. Schedule and organize Steering Committee and Subcommittee sessions; prepare agendas and capture minutes/action items; send meeting agendas and follow up emails
Maintain project documents and plans in SharePoint: governance charters, decision logs, risk analysis, change requests, status reports, UAT (user acceptance testing) scripts, release notes, training documentation
Track decisions and approvals; keep an auditable trail for HIPAA, contractual, and policy compliance
Support content governance for the Intranet: site owner lists, review cycles, naming conventions, versioning, and archival standards
Draft concise stakeholder updates, release communications, and training notices; coordinate with Executive Team/HR/Operations on rollout plans
Prepare simple how‑to guides, brief videos, and knowledge base pages; ensure plain language and WCAG‑compliant (accessibility) formatting
Monitor feedback channels; triage issues to the right owner; track resolution
Coordinate data collection and validation for NOVA (EMR) configurations, forms, and workflows; track UAT feedback; manage cutover checklists, rollout, and adoption
Support SharePoint site builds: template decisions and application, navigation catalogs, permissions requests (least‑privilege), and content migration scheduling
Partner with IT for access provisioning and permission structure, MFA, device readiness, and HIPAA safeguards, as needed
Apply HIPAA principles (minimum necessary, access controls, audit trails); escalate suspected PHI issues immediately
Ensure ADA/WCAG 2.1 AA (accessibility) considerations in documents, pages, and communications (alt text, headings, color contrast, captions)
Maintain risk/issue logs; surface blockers early; propose mitigation and decision options
Qualification
Required
Familiarity with Microsoft 365 (SharePoint, Teams, Planner, OneDrive, Forms, Excel/Power Query; bonus: Power Automate/Power Apps, database, AI)
Strong writing, organizational, and follow up skills and ability to produce clear, accessible materials
Working knowledge of HIPAA compliance and data privacy; comfort applying least privilege access and audit practices
Preferred
2-4 years experience working in health & Human services or nonprofit a plus
Exposure to EMR systems, healthcare workflows, or quality/compliance (QE/Clinical)
Experience with SharePoint information architecture and basic content organization and development
Basic data skills (CSV/Excel cleanup, data validation) and UAT (User Acceptance Testing) coordination
Change management certifications (Prosci) or PMP/CAPM (not required)
Detail oriented, organized, and able to manage multiple workstreams with firm follow up
Benefits
Sign-On Bonus $2,000
401(k) with Employer Match
Health, Dental, & Vision Insurance
Disability and Life Insurance
Flexible Spending Account, Health Savings Account, and Dependent Care Account Options
Paid Time Off
13 Paid Holidays
Annual increase with Profit Sharing
Hybrid Office/Work from Home Model
Mileage reimbursement
Flexibility
Company
Nonotuck Resource Associates, Inc.
Nonotuck Resource Associates is a leader in Adult Family Care, Shared Living, and Day Services in Massachusetts.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Diane M. Basnet, MPA, CGFM, SHRM-SCP
CFO & Vice President of Finance & Administration
Company data provided by crunchbase