Lebanon Federal Credit Union · 7 hours ago
Loan Processor
Lebanon, PA
Full-time
Onsite
New Grad, Entry LevelLebanon Federal Credit Union is a financial cooperative dedicated to enriching the lives of its community. The Loan Processor serves as a liaison between members and the credit union, promoting a sales and service culture while assisting in loan operations and providing financial advice to members.
BankingFinanceFinancial Services
Responsibilities
Loan Processor is expected to have an in-depth understanding of and is primarily responsible for assisting in the Consumer, Indirect, and Home Equity loan operations of the Loan Department
Responsible for all aspects of helping process, close, fund, and service all loan types. Such duties include but are not limited to ordering reports (appraisals, lien searches, flood searches, title insurance), processing loan payments, setting up loans for automatic payments, researching and reconciling loans, calling for insurance verification, funding indirect loans, etc.…
Greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate and efficient transactions and service
Provide in-person and by-telephone/email general and specific service-related information concerning credit union products, services, or policies. Respond to member requests, problems or complaints or direct them to the appropriate person for specific information and assistance
Take new loan applications and service existing loan accounts. Promote and cross-sell products and services based on member needs. Set up new loan files and provide members with all necessary information for their loan related requests
Maintain an up-to-date and comprehensive knowledge of all credit union products and services that are handled or promoted by a Loan Processor. Maintain up-to-date and comprehensive knowledge of all related policies, procedures, rules, and regulations
Promote, explain and cross-sell other credit union services such as electronic services (Access Digital/Bill Payer/e-Statements), iTALK (Audio), debit and credit cards, line of credit, consumer loan products, real estate loans, IRA’s, direct deposit, payroll deduction, money orders, safe deposit boxes, etc
Adheres to all policies and procedures set forth by the Credit Union
Assist Senior Loan Manager, Underwriters, Branch Manager, and Assistant Branch Manager with any duties assigned
Qualification
Required
High School Diploma
High level of knowledge and procedural expertise of all credit union services and products is required
Basic computer skills and familiarity with Microsoft Windows are required
Intermediate mathematical skills, proven written, and verbal communications are required
Ability to cross-sell credit union products and services
Ability to prioritize and manage multifunctional tasks
Preferred
Previous related experience in the lending or member service function of a credit union or other financial institution is preferred but not required
Benefits
Paid holidays
Paid time off
Health insurance
Dental insurance
Vision insurance
Paid short-term and long-term disability insurance
Paid life insurance
401k program with employer match
Employee loan discount
Company
Lebanon Federal Credit Union
Lebanon Federal Credit Union is regulated by the NCUA, an agency of the federal government.
Founded in 1969
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Daniel Wolford
Chief Executive Officer
Christopher Pastal, CPA
Chief Financial Officer
Recent News
American Banker
2022-06-07
Company data provided by crunchbase