Director of Care Strategy jobs in United States
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Charlie Health · 2 months ago

Director of Care Strategy

positionNew York, NY, US
timeFull-time
remoteHybrid
seniorityDirector/Executive
money$151K/yr - $215K/yr
date7+ years exp

Charlie Health is a rapidly growing organization dedicated to connecting individuals with life-saving behavioral health treatment. The Care Strategy Director will partner with the VP of Provider Growth to expand clinical capacity while maintaining quality standards through strategic planning, capacity management, and special projects.

Health Care

Responsibilities

Planning & operating cadence - set quarterly/semi-annual priorities and OKRs; build dashboards to track all key metrics; run weekly business review
Capacity planning & utilization management - Hiring: define variable headcount hiring targets for all teams supporting their pods (provide as input to recruiting)
Adjustments: when plans change, define tactics to help us get better in balance and optimally use the existing capacity
Performance management - build out all reporting and processes to enable Ops Lead to run monthly performance management process
Special projects - usually step changes in metrics or processes, work that can't be owned by functions for capacity or capability reasons

Qualification

Strategic planningCapacity planningCross-functional projectsManagement consultingData visualization toolsAnalytical skillsBias to actionCommunicationProblem solving

Required

7-12 years of work experience, ideally:
3-4 years in management consulting, investment banking or private equity with multiple promotions
3-4 years working in Strategy & Operations, Business Operations or General Manager roles at high growth start-ups (plus if it is health tech or marketplace business)
2+ years of direct management experience
Experience in strategic planning processes (OKRs) and running weekly/monthly business reviews
Experience running highly cross-functional projects (operations, sales or recruiting, technology)
Highly proficient in Excel/GSheets, SQL and data visualization tools (e.g., Tableau, Looker, etc.)
In-person in New York City

Benefits

Comprehensive benefits
Performance bonus
Stock options

Company

Charlie Health

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Virtual behavioral health clinic for high acuity youth
dateFounded in 2020
location
Bozeman, Montana, USA
people-size1001-5000 employees
web-link
https://www.charliehealth.com

Funding

Current Stage
Late Stage
Total Funding
$0.85M
2020-06-04Seed· $0.85M

Leadership Team

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Justin Weiss
Co-founder, Head of Corporate Strategy
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Ellen Broxmeyer
Chief Compliance Officer
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Recent News

Behavioral Health Business
Charlie Health Banks on Connection, Data to Defy Virtual Care Skeptics
2025-08-14
EIN Presswire
Mental Health Platform Market Report for M&A, Expansion, and Competitive Benchmarking (2025–2034)
2025-06-21
Behavioral Health Business
Youth Recovery Hinges on Community Support, Yet Providers Lack Reimbursement Pathway
2025-05-05
Company data provided by crunchbase