Four Seasons Hotels and Resorts · 9 hours ago
Director of Conference Services
Westlake Village, CA
Full-time
Onsite
Lead/Staff, Director/Executive
$118K/yr - $128K/yr
5+ years expFour Seasons Hotels and Resorts is a luxury hospitality company committed to exceptional guest experiences. The Director of Conference Services will lead the planning and execution of conferences and events, ensuring exceptional service and financial success while managing a high-performing team.
HospitalityHotelLeisureRental PropertyTravel
No H1B
Responsibilities
Supervise and lead the Conference Services team, ensuring accuracy and effectiveness of all written event communications, including BEOs, resumes, proposals, and contracts
Oversee the execution of group and banquet events, reviewing function spaces in advance and making timely decisions to address challenges while balancing guest needs, safety, staffing, and financial goals
Review, audit, and assign all sales-to-conference booking turnovers, leading effective BEO and resume meetings to ensure clear communication and successful event delivery
Manage personally assigned bookings by finalizing event requirements, maximizing revenue through upselling, and ensuring accurate billing and post-event review
Serve as the primary liaison for clients and vendors, participating in pre-con meetings, tastings, site inspections, and maintaining strong relationships throughout the event lifecycle
Collaborate with Catering, Food & Beverage, Banquets, and Commercial leadership on forecasting event revenues, operational policies, training, performance evaluations, and overall conference services effectiveness
Qualification
Required
4-year College Degree or equivalent experience
Luxury hotel Conference Services, Event Planning, minimum of 5 years experience
Demonstrate strong communication skills with guests and colleagues, effectively multitask across competing priorities, and proactively anticipate guest needs to deliver exceptional service
Computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Golden Sales & Catering, IDeaS, and Opera
Reading, writing and oral proficiency in the English language
Successful candidate must possess legal work authorization in the United States
Benefits
Health Insurance - Medical, Dental & Vision
Company Match 401K Plan
Complimentary stays at Four Seasons Worldwide
Complimentary meals in our Wellness Café
Laundered Employee Uniform
Employee Assistance Program
Investment in your Wellbeing
Life Insurance
Complimentary on-site parking
Training programs, tuition reimbursement
Growth & Development opportunities
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
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