LensCrafters · 13 hours ago
Senior Director Integration
Mason, OH
Full-time
Onsite
Director/Executive
10+ years expLensCrafters is a company dedicated to providing high-quality eye care through innovative technology and personal service. The Senior Director Integration will play a crucial role in integrating newly acquired optometrists into the company's culture while ensuring a first-class patient experience and the highest level of clinical care.
E-CommerceEyewearRetail
Responsibilities
Lead OD and employee contract/employment negotiations in partnership with the support partners through the MSO and Finance teams
Serve as a trusted advisor to newly acquired ODs and their practices during the introduction and transition
Create a culture that drives revenue and maximizes integration office contributions focused on best practices for the patient journey
Ensure the best in class clinical care is provided in offices, and address concerns and provide feedback acting as a liaison between new practices and the brand partners
Develop strategies for integrating newly acquired practices with partners and SOPs
Ensure operational support is available to the integration in order to achieve key performance indicator results and maintain/grow the practice during the transition to the field management
Maximize knowledge and efficiency through training and development of non-ODs located in the practices
Evaluate scheduling techniques and resources for various insurance payers and EHR (Employee Health Records) Implementation
Help merge optical and medical models into standard operating procedures to enhance profit and patient experience delivery; address concerns, opportunities and system issues
Demonstrate, foster and enhance the organization’s culture and vision
Lead the development and execution of initiatives for best in class patient standard of care and the patient journey
Work closely with SVP and team partners to define strategy and goals for all initiatives related to clinical services and management
Partner with field operations leadership to achieve operational excellence at every location
Ensure white-glove experience for practices being transitioned
Concierge the hand off of the practices to the field leaders when fully ready to integrate
Coach, lead and develop direct reports
Qualification
Required
10+ years' experience with 5+ years in people leadership
Proven ability to develop and lead high-performing teams
Strong cross-functional relationship builder with customer and patient focus
Working knowledge of optometry-related business systems and tools
Strategic leader with a strong execution mindset
Thrives in fast-paced, entrepreneurial environments
Excellent written, verbal, and listening communication skills
Collaborative, proactive self-starter who drives solutions
Strong organizational, analytical, and problem-solving skills
Ability to manage multiple priorities and meet deadlines
Highly disciplined with strong attention to detail
Proficient in Microsoft Office (Word, PowerPoint, Excel)
Ability to travel up to 60% to support integration and business operations
Preferred
Optical experience in a retail environment
Private Equity healthcare experience – ideally optometry/ophthalmology
Benefits
Health care
Retirement savings
Paid time off/vacation
Various employee discounts
Company
LensCrafters
LensCrafters is a producer and an optical retailing of lenses.
10001+ employees
H1B Sponsorship
LensCrafters has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (35)
2023 (18)
2022 (41)
2021 (35)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
E Dean Butler
Founder/CEO
Recent News
2025-10-27
Duluth News Tribune
2025-10-24
Company data provided by crunchbase