Humana · 19 hours ago
National Sales Director - FMO/CC Partners
United States
Full-time
Remote
Mid, Senior Level
$124K/yr - $169K/yr
5+ years expHumana is a health services company committed to putting health first. The National Sales Director will lead the strategy for field marketing organization and call center sales partnerships, ensuring revenue performance and operational excellence across third-party sales organizations.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Own and deliver annual and multi-year revenue targets across all assigned FMO/CC partners, with full accountability for performance outcomes
Define and execute the overarching partner sales strategy, including growth priorities, channel optimization, and market expansion initiatives
Translate enterprise commercial objectives into actionable partner strategies, ensuring consistent execution across a diverse partner portfolio
Serve as a strategic advisor to senior leadership, providing insights on partner performance, market dynamics, and growth opportunities
Provide executive oversight of all existing external call center partnerships, ensuring strong governance, performance management, and alignment with organizational standards
Build and maintain a robust pipeline of new partner relationships, including evaluation, due diligence, contracting and onboarding
Negotiate and oversee complex commercial agreements, including performance incentives, compensations structures, and service level expectations
Act as a senior escalation point for partner related issues, driving resolution while preserving long-term strategic relationships
Establish performance frameworks, KPIs, and reporting cadences to measure partner effectiveness, productivity, quality and compliance
Drive continuous improvement initiatives to enhance sales effectiveness, customer experience, and operational efficiency across partner channels
Lead the implementation of new or enhanced programs, processes, and tools that support scalable partner growth
Ensure all partner activities align with regulatory, compliance, and brand requirements, particularly within a highly regulated sales environment
Partner closely with internal stakeholders across Sales Operations, Compliance, Marketing, Technology and Training
Provide Strategic input into broader commercial planning, including product launches, market entry and product diversification strategies
Champion enterprise priorities within the partner ecosystem, ensuring consistency in messaging, execution and customer experience
Lead, mentor, and develop a high-performing team responsible for partner management, strategy, growth and execution
Foster a culture of accountability, performance excellence and continuous improvement
Represent the organization externally with executive-level credibility, serving as a trusted partner to senior leadership within external organizations
Qualification
Required
Bachelor's degree or equivalent related work experience
Active Health and Life Insurance License
5+ years of senior management experience leading large, distributed teams and/or external partner organizations
Demonstrated success driving large-scale revenue growth
Ability to travel up to 60% overnight travel depending on business needs
Benefits
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Medical, dental and vision benefits
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Caleb Gallifant
Chief Operating Officer, CenterWell Home Health
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase