Sixfold · 4 hours ago
Site Reliability & Observability Engineer
New York, NY
Full-time
Onsite
Senior Level
$185K/yr - $225K/yr
5+ years expSixfold is building an AI platform that transforms how insurers evaluate and price risk. The Site Reliability & Observability Engineer will lead the observability and reliability strategy across the company, ensuring a clear view of system health and managing incident and production experiences.
Artificial Intelligence (AI)Generative AIInsurTechProductivity Tools
No H1B
Responsibilities
Lead observability and reliability strategy across the company, moving us from disparate signals to a clear, trusted view of system health by establishing company standards, defining milestones to work towards higher levels of operational maturity, and shared ownership
Operationally, you’ll be responsible to lead our disaster recovery exercises and develop plans for higher levels of maturity to meet our evolving business needs
Own the end-to-end incident and production experience, including on-call design, incident management, post-incident learning, and clear, template-driven customer communication in partnership with Customer Success
Influence reliability at the application and system level, partnering with engineers to improve instrumentation in code, resolve cross-team tradeoffs, and design for failure across interconnected services and vendors
Establish reliability patterns for modern, AI-driven systems, including long-running requests, partial failures, retries, and graceful degradation, while managing key vendor reliability standards
Qualification
Required
Senior+ reliability engineering experience, including time as an SRE, Platform Engineer, or Staff-level engineer, with a background that touches both infrastructure (preferably AWS and/or Azure) and application code
Strong application-level fluency, including analyzing logs and traces, and contributing production code (e.g., meaningful PRs) to improve observability and reliability directly in services
System-level thinking across complex ecosystems, with experience operating and reasoning about multiple interconnected services, vendors, and failure modes, and making explicit, well-documented tradeoffs
Proven influence without authority, demonstrated by raising reliability standards through collaboration across Engineering, Product, and Customer Success, navigating disagreement, and driving alignment—paired with practical experience designing for reliability in AI- and LLM-backed systems using modern developer tooling
Benefits
Equity
Benefits
Company
Sixfold
Sixfold is the AI brain that keeps underwriting in motion.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$21.5MKey Investors
Salesforce VenturesLloyd's LabBessemer Venture Partners
2024-06-05Series A· $15M
2024-03-26Non Equity Assistance
2023-05-24Seed· $6.5M
Leadership Team
Jane Tran
Co-Founder and Chief Operating Officer
Recent News
Beinsure - Insurance, Reinsurance, InsurTech Insights
2026-01-14
2025-12-18
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