The Sole Revival · 14 hours ago
Event Manager
The Sole Revival is a global leader in onsite, real-time customization, offering unique branding solutions through interactive experiences. We are seeking a dynamic and energetic Event Manager to lead the planning, coordination, and execution of a wide variety of events, ensuring seamless operations and outstanding guest experiences.
Made to OrderRetailShoes
Responsibilities
Develop comprehensive event plans including budgeting, scheduling, vendor selection, and venue arrangements
Coordinate with clients to understand their vision, needs, and expectations for each event
Negotiate contracts with venues, caterers, entertainment providers, and other vendors to secure favorable terms
Oversee all event logistics and doing labor at the venue
Manage event marketing efforts to take video and pictures at the event
Upsell additional services or packages to maximize revenue opportunities while maintaining high customer satisfaction
Provide exceptional customer service by addressing client inquiries promptly and resolving issues proactively
Supervise onsite event operations including staff management, guest services, and adherence to safety protocols
Monitor budgets closely to stay within financial targets while delivering high-quality experiences
Build strong relationships with clients and vendors through effective communication and negotiation skills
Conduct post-event evaluations to gather feedback for continuous improvement
Qualification
Required
Minimum of two years of experience in brand marketing or related roles with demonstrated success in managing multi-channel campaigns and events
Proven experience in event planning or management within hospitality settings
Strong negotiation skills with the ability to secure favorable contracts and vendor agreements
Excellent marketing acumen with experience in event marketing strategies and promotion
Demonstrated ability in upselling services or packages that enhance guest experiences and revenue
Knowledge of event management software and tools for scheduling, budgeting, and communication
Exceptional customer service skills with a focus on guest satisfaction
Outstanding organizational skills with the ability to manage multiple events simultaneously under tight deadlines
Experience in the event space and traveling
Ability to work flexible hours including evenings and weekends as required for event schedules