Advocate Aurora Health · 3 months ago
IT Business Operations Analyst- Vendor Management/Contracts
United States
Full-time
Remote
Mid Level
$34.90/hr - $52.35/hr
3+ years expAdvocate Health is the third-largest nonprofit, integrated health system in the United States, providing innovative care and health solutions. They are seeking an IT Business Operations Analyst to coordinate contracts, assist in budget preparation, and manage vendor relationships to ensure compliance with contractual obligations.
Health Care
No H1B
Responsibilities
Assist in the coordination of contracts with the Business requestor, Finance and relevant Technology Services Personnel to development the contract business terms (licensing, pricing, duration, deliverables, SLAs, etc.) from initial concept through to execution
Assist with HIT Department Budget preparation and information gathering process. Assist in identifying budget needs, validates purchasing requests, identify potential savings opportunities, variance analysis to HIT spend to keep alignment with HIT Budget. Ensure contractual Service Level Agreements (SLAs) are adhered to. Maintenance and tracking of all contract issues from initiation to resolution with proper documentation
Provide input to evaluation, selection, and contract negotiations for acquisitions. Provides input and maintains a licensing reporting system, and reviews and audits information to ensure proper licensing is maintained
Prepare and manage annual category, sub category and IT supplier level investments for products and services for reporting and inputs into IT budgeting and strategic planning process. Improve IT spend management by evaluating spend to determine if IT is using other than preferred vendors and communicating with business to promote benefits of using preferred vendors
Performing periodic audits of invoices to ensure vendor is charging negotiated contract prices or quotes, work with accounts payable team to assist in invoice reconciliation issues
Coordinate and process IT equipment and supply orders and deliveries with designated vendors. Submit IT equipment and supply requirements through contracts work flow as applicable
Oversees and leads proposals and communications for identified product/service opportunities. Negotiates with suppliers, reviews and completes business terms and conditions, and works with the Commercial Transactions Group to complete agreement
Participate in periodic status update meetings with Application Owners and Business users regarding contract negotiations
Acts as a resource for the project managers to ensure that project related standards are being utilized. Acts as a business resource by providing direction for various product processes (i.e. research, return merchandise authorization (RMAs), warranties, equipment quote assistance)
Provides coaching and guidance to new and associate level team members
Qualification
Required
Bachelor's Degree (or equivalent knowledge) in Computer Science, or
Bachelor's Degree (or equivalent knowledge) in Information Technology, or
Bachelor's Degree (or equivalent knowledge) in Business
Typically requires 3 years of experience in a Computer Science, Information Technology or Business Administration related field, including computer literacy with Microsoft Office Suite and experience in working with large-scale automated material management systems, demonstrated sourcing and negotiation experience with major software suppliers, and previous experience supporting IT systems on how they function
Broad understanding of IT software licensing
Working knowledge of software asset management
Excellent written and verbal communication skills and the demonstrated ability to communicate well at all levels of the organization
Ability to handle sensitive issues, confidential agreements, keen political acumen, and an understanding of the political environment to know when to seek management assistance
Strong attention to detail
Procurement and technology business knowledge including robust understanding of contract terms and contract execution
Demonstrated ability to manage and follow-through on multiple projects/contracts simultaneously through process management skills
Ability to work with analysis tools such as Excel and ERP financials to analyze data
Knowledge of using a ticketing system to manage workload
Highly self-directed and innovative
A high level of understanding of the language and structure of technology contracts
Ability to multitask, work independently and prioritize assignments to complete work in a timely and accurate manner
Strong sense of ownership, urgency, intellectual curiosity, willingness to learn and improve
Preferred
Excel, Workday and APTTIO experience preferred
Benefits
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Company
Advocate Aurora Health
Advocate Aurora Health is a Healthcare
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$10.17MKey Investors
National Cancer Institute
2022-12-02Acquired
2019-08-20Grant· $10.17M
Leadership Team
Don Fosen - CISM, HCISPP
Chief Technology Officer
Jon Kluge
Chief Operating Officer, Senior Vice President, Advocate Aurora Medical Group
Recent News
GlobeNewswire News Room
2025-02-17
Home Health Care News
2024-03-30
Charlotte Business Journal
2023-11-21
Company data provided by crunchbase