Monarch Staffing · 2 weeks ago
Customer Service / Inside Sales Representative
Broomall, PA, US
Full-time
Onsite
Mid, Senior Level
$20/hr - $22/hr
5+ years expMonarch Staffing is a rapidly growing, profitable company seeking a motivated Customer Service / Inside Sales Representative to support daily office operations and drive sales growth. This role involves customer interaction, follow-up, and working in a fast-paced, team-oriented environment.
Human Resources
Responsibilities
Answer inbound calls and communicate with customers and referral sources
Provide product information and resolve customer questions or concerns
Manage and follow up on inbound leads
Move prospects through the sales pipeline with the goal of closing sales
Maintain accurate customer records in a CRM system (Salesforce preferred)
Schedule customer appointments using CRM, Outlook, and Google Maps
Coordinate with office staff and field employees
Assist with general office and administrative tasks as needed
Qualification
Required
Strong customer service and inside sales skills
Excellent verbal and written communication
Ability to multitask, prioritize, and work independently
Positive attitude, strong work ethic, and reliability
Detail-oriented with solid computer skills
Proficiency in Microsoft Office required
CRM experience (Salesforce a plus)
Valid driver's license
Preferred
Minimum 5 years of office experience preferred
Benefits
Flexible Paid Time Off (PTO)
Medical, Dental, and Vision insurance
Company-paid major holidays
Company
Monarch Staffing
Monarch Staffing is a staffing and recruiting company that provides direct hire staffing and HR solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Laura Kasper
President, CEO, Recruiter & Resume Guru
Company data provided by crunchbase