New York State Education Department · 7 hours ago
Visitor Services Assistant 1, Box OCE-1552/27457
Albany, NY
Full-time
Onsite
Entry Level
$50K/yr - $50K/yr
2+ years expThe New York State Education Department’s Office of Cultural Education is seeking candidates for a Visitor Services Assistant 1 position in the New York State Museum. The role involves welcoming and educating visitors, interpreting exhibits, and providing various services to enhance the visitor experience.
AssociationEducationGovernmentNon Profit
Responsibilities
Operate the Main Lobby desk providing information to visitors on various topics and answering questions
Develop and provide interpretive programs for the NYSM’s Discovery Place and the NYSM’s after-school program
Register, confirm, greet, and orient all school and group visits
Prepare and present tours, talks, programs, and Exploration Stations for diverse audiences
Inform NYSM Security and State Police of any threats to public safety, health, and/or NYSM property
Operate the NYSM’s antique carousel and provide historical information about the carousel
Report any concerns and issues at monthly meetings; and
Support the Administrator on Duty with the collection and documentation of donations on Saturdays and Sundays
Qualification
Required
Candidates must have two years of experience in the visitor/customer service environment in a cultural institution
College study may be substituted for up to two years of general experience based on 30 semester credit hours being equal to one year of qualifying service
Candidates must have one year of permanent non-competitive service as a Visitor Services Assistant 1
Preferred
Early childhood and/or elementary school program experience
Two years of experience developing and/or implementing educationally based programming in a cultural institution
Benefits
Thirteen (13) paid holidays annually.
Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service.
Five (5) days of paid personal leave annually.
Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C.
Annual professional leave and educational leave opportunities for eligible staff.
Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.
Family dental and vision benefits at no additional cost.
Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).
NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.
Paid Parental Leave for all employees and Paid Family Leave (M/C Only).
Public Service Loan Forgiveness (PSLF).
Eligibility for various life insurance options.
Company
New York State Education Department
The New York State Education Department is the department of the New York state government responsible for the supervision for all schools.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Karen Starke
CIO
Recent News
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