Dolly Parton's SongTeller Hotel · 9 hours ago
Catering Sales Manager
Nashville, Tennessee, United States
Full-time
Onsite
Entry, Mid Level
2+ years expDolly Parton’s SongTeller Hotel is seeking an innovative and attentive Catering Sales Manager to lead their pre-opening sales efforts. The role involves generating catering revenue through proactive sales strategies and building client relationships to secure business for various events.
Hospitality
Responsibilities
Serve as the primary contact for all catering clients from proposal through post-event follow-up
Develop and implement sales strategies to attract group events and corporate business in alignment with banquet and catering revenue targets
Conduct outbound sales calls, site inspections, and client meetings to build relationships and generate new leads
Leverage digital tools, local market intelligence, and competitor insights to target high-value segments
Manage assigned accounts and cultivate long-term partnerships by understanding client needs and offering tailored solutions
Ensure timely response to all RFP’s and other leads/inquiries. Prepare proposals and/or contracts advising prospective customers of hotel room and/or meeting space availability and quoting rates
Attend and participate in the weekly hotel BEO meetings
Develop detailed proposals, contracts, and Banquet Event Orders (BEOs) that capture all event specifications — floor plans, menus, setup, décor, and timing
Collaborate with the Events, Banquets, and Operations teams to ensure smooth execution of group stays and special events
Accountable for prospecting goals and closing on assigned accounts/territory to positively impact group room revenue, banquet, and catering revenues
Responsible for the direct booking and re-booking of group rooms for various clients. Maximize profitability and revenue of the resort by upselling to achieve sales goals
Develop strategies to meet or exceed personal booking goals, evolving strategies as necessary
Maintain current knowledge of competitors and competitive markets to effectively sell against the competition and achieve positive market penetration
Balance revenue goals with client needs while ensuring adherence to hotel policies and brand standards
Lead pre-and post-convention meetings (as applicable) and provide department colleagues with communication that will improve our ability to deliver outstanding service
Professionally represent Dolly Parton’s SongTeller Hotel by participating in client and industry events, tradeshows, and community functions to promote brand visibility and expand market reach
Propose and contract wedding room block requests up to 15 rooms on peak
Ability to access, understand and accurately input information using Delphi.fdc
Qualification
Required
Minimum of two (2) years of hotel or venue sales experience
Demonstrated success in meeting or exceeding sales goals, managing key accounts, and driving revenue growth
Proficient knowledge of Microsoft Office, PMS and POS Systems to include Opera (PMS), Delphi, Salesforce or other sales management systems
Comprehensive knowledge of wholesale travel and group contract negotiations
Required familiarity with certificates of insurance (COI) and hospitality contract language
Strong communication and interpersonal skills
Proven ability to manage time effectively, prioritize tasks, and work independently with minimal supervision
Flexible schedule, able to host site inspections at any time during a seven day a week period
Company
Dolly Parton's SongTeller Hotel
Inspired by her epic career and trailblazing spirit, SongTeller Hotel is as unique as the global icon herself.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase