Inside Higher Ed · 10 hours ago
Test Proctor (Part-Time, OPS- Multiple Openings) - Office of Digital Learning & Academic Technology
Tallahassee, FL
Full-time, Part-time
Onsite
Entry Level
$15/hr - $15.75/hr
1+ years expInside Higher Ed is seeking customer-service-oriented Test Proctors to support quality online instruction at Florida State University. The role involves admitting testers, proctoring exams, and completing office-clerical work to ensure a secure testing environment.
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Responsibilities
Admit testers in and out of the facility
Greet testers as they enter the testing lobby
Check the testers’ registration and photo ID
Confirm all devices are turned off
Ensure all unauthorized items are put away
Review any important test-specific policies with the tester
Provide testing materials based on test requirements
Greet testers as they exit the testing room
Collect any test materials, including scratch paper
Close the test registration
Proctor testers in the testing room
Use camera system, screen monitoring software, and traditional proctoring methods to monitor testers
Pay careful attention to key areas to identify suspicious behavior
Report any concerns to a supervisor who can address sensitive matters
Complete office administrative work
Maintain cleanliness of the facility
Shred used scratch paper, reference sheets, and other sensitive documents
Monitor and respond to personal work emails
Assist the team and department with special projects and tasks
Qualification
Required
Due to NCTA and CLEP test regulations: 21 years of age or older and not doing undergraduate-level coursework at any college or university
Able to regularly work between 15 and 25 hours a week between the hours of 11am and 5pm, Monday-Friday, including during finals week, April 27 – May 1
Able to maintain a consistent work schedule
Able to follow procedures precisely and pay attention to detail
Able to carefully handle secure and confidential information
Able to provide courteous customer service
Able to maintain professionalism in a team-based environment
Able to work effectively under high-stress situations
High school diploma or equivalent
Preferred
Able to work 10 additional hours or more during finals week, April 27 – May 1
Bachelor's degree (BA/BS) or associate's degree (AA/AS)
1 year or more of customer service experience
Student or work experience in a college or university setting
Experience working with secure and confidential materials or information
Proficiency using computers
Benefits
Health insurance benefits
Special FSU discounts
401(a) FICA Alternative Plan
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
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