LensCrafters · 15 hours ago
Manager Practice Systems
Mason, OH
Full-time
Onsite
Mid, Senior Level
2+ years expLensCrafters is a leader in vision care, dedicated to providing quality eye care through advanced technology. The Manager of EHR & Integrations will oversee the effective use and optimization of electronic health records and related digital tools, ensuring seamless integration and support for patient care during acquisitions.
E-CommerceEyewearRetail
Responsibilities
Serve as the system owner for the optometry EHR and associated digital practice tools of newly acquired practices
Configure, maintain, and optimize EHR templates, workflows, order sets, and clinical documentation tools with newy acquired systems
Ensure EHR functionality supports compliant documentation, coding, and billing workflows
Manage integration of diagnostic and clinical equipment (e.g., OCT, fundus cameras, visual field analyzers, autorefractors) with the EHR
Ensure interoperability between EHR, practice management, imaging, optical, billing, and third-party applications
Troubleshoot integration issues in coordination with vendors and IT teams
Validate integrations during new site onboarding, upgrades, and acquisitions
Oversee implementation and use of digital tools including patient portals, online scheduling, eForms, imaging platforms, and clinical decision-support tools
Ensure tools are properly configured, adopted, and supported across practices
Own creation, maintenance, and deactivation of all EHR and digital system user accounts for newly acquired practices
Define and manage role-based access controls to ensure appropriate permissions and data security for newly acquired practices
Ensure timely provisioning and de-provisioning of access for new hires, role changes, and terminations
Partner with HR and Compliance to align access controls with policies and audits
Drive adoption of standardized workflows while balancing clinical usability
Ensure EHR configuration supports HIPAA, CMS, and payer documentation requirements
Maintain audit-ready access controls, change logs, and system documentation
Support compliance, chart auditing, and billing teams with system configuration and reporting
Qualification
Required
2+ years of related experience with Practice Management Systems and Tools
IT management or development experience
Experience in a large corporate environment
Prior leadership/management experience
Strong communication skills (verbal, written, presentation, listening, persuasive)
Ability to multi-task in a fast-paced, dynamic environment
Ability to think strategically and creatively
Excellent leadership skills
Strong problem solving and analytical skills
Excellent prioritization skills with a clear focus on results
Demonstrated ability to effectively lead a team and create a collaborative atmosphere
Expertise in Microsoft Office Suite including Microsoft Excel and PowerPoint
Ability to travel up to 50% some months
Preferred
Optometric practice management experience
Clinical patient care experience
Ophthalmic surgery practice experience
Experience in retail optical
Benefits
Health care
Retirement savings
Paid time off/vacation
Various employee discounts
Company
LensCrafters
LensCrafters is a producer and an optical retailing of lenses.
10001+ employees
H1B Sponsorship
LensCrafters has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (35)
2023 (18)
2022 (41)
2021 (35)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
E Dean Butler
Founder/CEO
Recent News
2025-10-27
Duluth News Tribune
2025-10-24
Company data provided by crunchbase