Citi · 11 hours ago
Strategy Change Management Analyst - C12
Ofallon Missouri United States
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $135K/yr
5+ years expCiti is a leading global bank, and they are seeking a Strategy Change Management Analyst to support Mortgage Business Readiness within Change Governance. This role involves governing and facilitating Change Management activities and ensuring adherence to policies while contributing to the development of new techniques and improving processes.
BankingFinanceFinancial Services
Responsibilities
Govern and Facilitate Change Management: Oversee and drive all aspects of the Change Lifecycle from initiation to closure, ensuring strict adherence to the Enterprise Program and Project Management Policy (EPPMP) and maintaining comprehensive evidence
Review requested changes for clear scope and requirements
Facilitate changes using Appian workflows
Act as a Change Management Subject Matter Expert (SME) for Business Requestors
Assess change implications for New Product processes
Collaborate with Book of Work partners to monitor changes through prioritization and funding processes
Monitor and update change record status weekly, proactively identifying and escalating risks
Verify appropriate artifacts for change implementation prior to closure
Manage and distribute weekly Management Information Systems (MIS) reports on changes in queue
Provide Project Management Support: Offer project management support for business risk and control oversight, as well as other large-scale global strategic initiatives
Generate Business Intelligence: Produce management reports focusing on business intelligence and key investment initiatives
Oversee Data Analysis: Direct and conduct data collection, evaluation, and ad hoc analyses to support management decisions and stretch assignments
Develop Presentations: Create, develop, and structure compelling presentation decks for diverse stakeholder audiences, including senior management
Drive Strategic Solutions: Develop and manage strategic solutions, providing visibility to senior management and fostering career progression within the group
Maintain Documentation and Policies: Routinely review and update User Guides for Appian and Project Tracking System (PTS) record management
Review and update the Change Management Playbook semi-annually or as needed
Assess and Mitigate Risk: Proactively assess and manage risks associated with business decisions, safeguarding Citigroup's reputation, clients, and assets. Ensure compliance with laws, regulations, and policies, apply sound ethical judgment, and transparently escalate, manage, and report control issues
Qualification
Required
5-8 years of relevant experience in change management, project management, or a related field
Strong project management capabilities
Quantitative aptitude
Ability to effectively synthesize and communicate complex business issues through concise presentation skills
Good interpersonal skills to oversee cross-disciplinary work streams and manage diverse stakeholder relationships
Extensive project management and strategic analysis experience
Interest and experience in the financial services industry, in particular in the areas of technology and data mining
Ability to quickly grasp new concepts, understand business objectives, and align stakeholders to drive results
Confidence and ability to communicate with leaders across various levels of the organization
Thoughtful analysis of problems that may surface throughout the program lifecycle and ability to think through and present viable solutions
Written and verbal communication experience in a large complex organization; the ability to organize messaging by stakeholder
Proficiency with SharePoint, Excel, Word, PowerPoint, Outlook, Visio, and Access
Bachelor's/University degree required
Preferred
Mortgage experience preferred
Master's degree preferred
Benefits
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
10001+ employees
H1B Sponsorship
Citi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1386)
2024 (849)
2023 (1375)
2022 (1117)
2021 (876)
2020 (901)
Funding
Current Stage
Late StageLeadership Team
James Monahan
Managing Director / Global Head of Asset Servicing
Naveed Sultan
Managing Director, Chairman, Institutional Clients Group
Recent News
2026-01-20
2026-01-15
Company data provided by crunchbase