Utilization Management & Claims Coordinator jobs in United States
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Akido Labs · 10 hours ago

Utilization Management & Claims Coordinator

Akido Labs is an AI-native care provider focused on addressing America’s physician shortage. The UM Coordinator will support the Utilization Management function, monitoring service utilization and managing referral requests to ensure timely processing and compliance.

Health CareInformation Technology
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Growth Opportunities

Responsibilities

Manage referral requests received from various systems
Conduct initial review of authorization requests to verify correct data entry, provider contract status, and completeness
Process and approve a proportion of authorization requests according to pre-defined criteria, including citing of sources
Conduct quality reviews for medical necessity and services provided
Review and escalate appropriate referrals to the Medical Director or an RN for review
Monitor workflow queues to ensure timely processing of all referrals
Keep key templates up to date according to changing health plan requirements
Provide ongoing support and training for staff on documentation or charting requirements, continued stay criteria and medical necessity updates

Qualification

Utilization ManagementClinical experienceAnalytical skillsOrganizational skillsTime-management skillsLearning new technologyOversight abilitiesCommunication skillsCollaboration skills

Required

Minimum 3 years of experience in a clinical setting, preferably in the Utilization Management
Required Education: High school diploma or equivalent
Excellent analytical, organizational, and time-management skills
Strong communication and collaboration skills across clinical and administrative teams
Comfortability with learning new technology
Ability to oversee multiple departments simultaneously while ensuring compliance and accuracy

Preferred

Preferred Education: Associate's, Bachelor's, or Master's degree in Social Work, Behavioral or Mental Health, Nursing, or a related health field

Benefits

Medical, Dental and Vision Coverage
Supplemental benefits including Life Insurance and Short-Term Disability
401 (K) Savings Plan
401 (K) Company Match
PTO hours per year
Sick leave hours per year
Paid holidays per year

Company

Akido Labs

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Akido is a care delivery platform based in Los Angeles with the mission to ensure our most vulnerable communities thrive.

Funding

Current Stage
Late Stage
Total Funding
$81.62M
Key Investors
Oak HC/FT
2025-05-15Series B· $60M
2020-12-16Series A· $11.2M
2020-12-16Corporate Round· $6.2M

Leadership Team

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Prashant Samant
CEO & Co-Founder
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Andrew Poksay
Head of Special Projects
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Company data provided by crunchbase