AI/ML Engineer, Software Development - Noke jobs in United States
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Janus International · 20 hours ago

AI/ML Engineer, Software Development - Noke

Janus International is seeking an AI/ML Engineer responsible for designing, developing, and deploying scalable artificial intelligence and machine-learning solutions. The role involves collaborating with cross-functional teams to enhance customer interactions, automate decision-making, and improve operational efficiency through intelligent workflows and predictive models.

Building MaterialManufacturingReal Estate

Responsibilities

Design and implement AI‑powered conversational flows and automated decisioning logic
Build secure data integrations to enable real‑time processing and intelligent responses
Optimize large language model (LLM) workflows for accuracy, performance, and usability
Apply machine learning techniques to structured and unstructured data from various systems
Develop predictive models to identify trends, detect anomalies, and support proactive decision‑making
Implement monitoring and alerting mechanisms to ensure timely detection and escalation of issues
Integrate AI‑driven insights into internal tools to support agents and operations teams
Deliver real‑time recommendations, next‑best‑actions, and contextual guidance based on combined system and interaction data
Enhance employee productivity through intelligent assistance and dynamic knowledge retrieval
Build diagnostic and remediation automation with appropriate safety, governance, and auditability controls
Ensure all automated actions adhere to defined compliance, authorization, and security rules
Develop dashboards and reporting tools for system health, workflow performance, and model metrics

Qualification

AI/ML engineeringPythonML frameworksCloud platformsReal-time data pipelinesAPIsMicroservicesIoT experienceLLM tuningContact center platformsAccess-control frameworks

Required

3+ years of experience in AI/ML engineering, data science, or intelligent automation
3+ years of hands‑on experience with modern cloud platforms including compute, data, and AI services
3+ years of proficiency in Python and ML frameworks such as TensorFlow, PyTorch, or scikit‑learn
Experience building real‑time, streaming, or event‑driven data pipelines
Proven track record of designing, deploying, and maintaining production‑grade ML systems
Knowledge of APIs, microservices, and secure integration patterns

Preferred

3+ years of Experience with IoT, device telemetry, or distributed sensor data systems
3+ years of Background in LLM tuning, retrieval‑augmented generation (RAG), and conversational AI
Familiarity with contact center platforms or enterprise workflow automation systems
Understanding of authentication, authorization, and access‑control frameworks

Company

Janus International

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Janus International Group is the leading global manufacturer and supplier of turn-key self-storage, commercial and industrial building solutions including: roll up and swing doors, hallway systems, relocatable storage units, and facility and door automation technologies.

Funding

Current Stage
Public Company
Total Funding
$250M
2021-06-08Post Ipo Equity· $250M
2021-06-08IPO
2018-01-17Acquired

Leadership Team

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Rebecca Castillo
Vice President of Human Resources
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Terry Bagley
President
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Company data provided by crunchbase