Golden Entertainment, Inc. · 19 hours ago
NATIONAL SALES MANAGER
Las Vegas, NV
Full-time
Onsite
Mid, Senior Level
2+ years expGolden Entertainment, Inc. is seeking a National Sales Manager to negotiate the sale of guest rooms and convention space with prospective clients. The role involves managing sales administrative personnel and assisting the Vice President of Hotel Operations, while also pursuing group business and maintaining customer relationships.
GamingInternetSocial Media
Responsibilities
Identify and pursue prospective group meeting and conference business from free market information, as well as information from purchased lead sources, analyzing historical and other statistical information (market segment, account mix goals), participate in conducting customer interviews and preparing customer call analysis reports
Solicit group conference/meeting/city-wide business directly and jointly with others through the preparation, execution and completion of Action Plans
Maintain, prospect, independently solicit and book group business
Develop, create and maintain customer relationships to achieve optimum market share
Demonstrate a thorough knowledge of the Hotel’s Delphi and LMS systems
Manage the Hotel’s RFP process/rate negotiations according to rate structure and guidelines laid out
Maintain product knowledge at all times including all relevant rate structures and promotional offers
Plan and execute sales trips in line with the Sales Plan, both locally, nationally and internationally
Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up and executing contracts; sign for the hotel and obtain customer signature to close the transaction
Upon closing, coordinate and follow-up with other hotel departments to ensure delivery of superior guest services
Prepare weekly, monthly, quarterly and annual reports are required by procedural guidelines
As directed, compile and input market intelligence information into the Sales Information Management System
As directed, participate in tradeshows, conventions and promotional events within the hotel, the industry and customer organizations
Achieve established room night and revenue goals as outlined by the agreed upon goals
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
Perform other duties as assigned
Qualification
Required
Minimum 2 years of Hotel Sales Manager experience, preferably with a gaming company
Proven experience providing high level of guest service
Must be over 21 years of age
Strong written and verbal communication skills
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Preferred
Previous experience using the computer programs Delphi and LMS
Bachelor's Degree
Company
Golden Entertainment, Inc.
Golden Entertainment owns and operates a diversified entertainment platform, consisting of a portfolio of gaming and hospitality assets that focus on casino and branded tavern operations.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-01-15IPO
Leadership Team
Skylar Dice
SVP & General Manager
Recent News
The Motley Fool
2025-12-08
Company data provided by crunchbase