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Avatara Personal Care, LLC · 11 hours ago

Office Admin & Customer Support Coordinator

Los Angeles, CA

Full-time

Onsite

New Grad, Entry Level

$20/hr - $23/hr

Avatara Personal Care, LLC is a company that operates the Karuna Skin and Avatara brands, focusing on innovative skincare solutions. They are seeking a highly organized Office Admin & Customer Support Coordinator to provide customer service, operational support, and administrative assistance to ensure smooth office operations.

BeautyCosmeticsE-Commerce

Responsibilities

Respond to all customer inquiries within 24 hours via the main support email

Handle returns, order issues, and FAQ responses across Amazon and DTC channels

Monitor and track customer reviews; flag recurring feedback, issues, and trends to the team

Provide light community support on social channels (DMs, comments, etc.)

Coordinate product sample fulfillment for influencers, press, and internal teams

Assist with product shipments, mailings, and package preparation

Support data entry, inventory counts, and general organization

Maintain product samples and ensure stockroom organization

Manage general office needs, including supplies, stockroom upkeep, snacks, and mail/packages

Order supplies and coordinate with vendors as needed

Handle filing, data entry, and document/Asana organization

Assist with team events, lunches, offsites, and internal celebrations

Support the Founder and CEO with scheduling or anything that is needed

Qualification

Customer serviceOrganizational skillsE-commerce platformsAsanaGoogle WorkspaceMultitaskingWritten communicationAttention to detail

Required

Strong written communication skills and a customer-first mindset

Highly organized with strong attention to detail

Comfortable multitasking and managing shifting priorities

Preferred

Familiarity with e-commerce platforms (Amazon, Shopify) is a plus

Experience with tools like Asana, Google Workspace, or similar systems preferred

Benefits

Medical

Dental

Vision

And much more

Company

Avatara Personal Care, LLC

At Avatara we believe skincare should be fun! Skincare should not be boring or expensive.

Culver City, California, USA

11-50 employees

https://avataraskin.com

Funding

Current Stage

Early Stage

Company data provided by crunchbase