Customer.io · 5 hours ago
Senior Channel Account Manager
United States
Full-time
Remote
Mid, Senior Level
$119K/yr - $170K/yr
5+ years expCustomer.io is a platform that helps companies send automated communications effectively. As a Senior Channel Account Manager, you will manage and grow relationships with agency partners, support co-selling efforts, and drive partner-sourced pipeline and revenue.
Digital MediaProduct SearchSaaSSoftware
Responsibilities
Manage and grow relationships with agency partners within an assigned territory
Execute co-selling motions with Account Executives, including warm referrals and joint deal support
Support partner onboarding, training, and ongoing enablement
Drive partner-sourced pipeline and contribute to closed revenue targets
Deliver product and sales enablement that helps partners position Customer.io effectively
Track partner activity, engagement, and progress against shared goals
Support partner-led campaigns, events, and demand generation initiatives
Gather partner feedback and share insights with internal teams
Collaborate with Sales, Marketing, and Partner teams to execute channel programs
Represent Customer.io in partner meetings and select industry events
Qualification
Required
5+ years of experience in a channel, partner, or B2B SaaS sales role
Experience working with agencies or referral partners
Comfortable managing multiple partner relationships at once
Strong organizational and follow-through skills
Able to collaborate cross-functionally and influence without authority
Motivated by clear goals, structure, and accountability
Preferred
Bonus: experience with CRMs, marketing automation, or integrated SaaS tools
Benefits
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
16 weeks paid parental leave
Unlimited PTO
Stipends for remote work and wellness
A professional development budget
Company
Customer.io
Customer.io enables users to send newsletters to selected segments of customers using their website data.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$9.8MKey Investors
Spectrum EquityOregon Venture Fund
2022-03-08Series A
2021-06-24Equity Crowdfunding· $5M
2017-03-24Seed· $2.9M
Leadership Team
Colin Nederkoorn
Founder & CEO
John Allison
CoFounder, Board Member, CTO Emeritus
Recent News
2025-11-05
SearchEngineLand
2025-11-02
2025-04-10
Company data provided by crunchbase