NEOGOV · 10 hours ago
Protective Services Specialist 1/2/3 Ketchikan (PCN 063403)
Ketchikan, AK
Full-time
Onsite
Entry, Mid, Senior Level
$28.50/hr - $37.78/hrNEOGOV is seeking dedicated individuals to join the State of Alaska as Protective Service Specialists. In this role, you will be responsible for Child Protection Services, including investigating reports of child abuse, preparing intervention plans, and providing ongoing services to families in need.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Investigating reports of child abuse and/or neglect
Preparing plans for intervention by soliciting the cooperation of the family and others
Gathering information about family dynamics/functionality
Developing plans to ensure child safety while assisting parents in addressing their protective factors
Placing children with a relative or licensed foster home when applicable
Providing ongoing and/or in-home services to families
Writing and submitting reports to Court
Working closely with Tribal/Community Partners
Frequent face-to-face and telephonic contact with parents and caregivers of children in custody
Making referrals to other service providers and agencies
Qualification
Required
Any combination of education and/or experience that provides the applicant with competencies in Analytical Thinking/Problem Solving
Any combination of education and/or experience that provides the applicant with competencies in Customer Service
Any combination of education and/or experience that provides the applicant with competencies in Integrity/Honesty
Any combination of education and/or experience that provides the applicant with competencies in Interpersonal Skills
Any combination of education and/or experience that provides the applicant with competencies in Oral Communication
Any combination of education and/or experience that provides the applicant with competencies in Writing
Any combination of education and/or experience that provides the applicant with competencies in Technical Credibility
Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field
Experience providing assistance, information or referrals to the general public related to social services, health care, or legal services
Experience in child, adult, family, or group case management, licensing, or probation services
Experience providing care or services to delinquent juveniles
A valid Real ID Alaska driver's license
Successful completion of a background investigation, including fingerprinting and a criminal records check
Benefits
Insurance Benefits
Retirement Benefits
Paid Leave
Twelve paid holidays per year
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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