Department of Behavioral Health and Developmental Services · 16 hours ago
Quality and Risk Program Coordinator
Petersburg, VA
Full-time
Onsite
New Grad, Entry Level
$0/yr - $48K/yrThe Department of Behavioral Health and Developmental Services is seeking a Quality and Risk Program Coordinator to support their Quality Assessment and Performance Improvement (QAPI) and Risk Management programs. This role involves coordinating compliance activities, managing quality improvement projects, and collaborating with interdisciplinary teams to enhance patient safety and care quality.
Hospital & Health Care
Responsibilities
Support the organization’s Quality Assessment and Performance Improvement (QAPI) and Risk Management programs by coordinating compliance activities, performance improvement initiatives, and patient safety efforts across the facility
Collaborate with interdisciplinary teams to design, develop, and manage quality improvement projects
Coordinate project plans, timelines, milestones, and deliverables
Track and report project status and outcomes
Prepare and collect surveys and data
Support data presentations and ongoing educational efforts
Provide calendar, meeting, committee facilitation, and project support
Maintain documentation and compliance with internal policies and external regulatory and accrediting bodies
Support new building transition efforts to ensure patient and staff safety
Promote a culture of recovery, cultural competence, civility, respect, empathy, safety, and continuous improvement while performing other duties as assigned
Qualification
Required
Experience providing administrative, compliance, quality improvement, or project coordination support in a healthcare, behavioral health, or human services setting
Experience providing calendar management, meeting coordination, departmental educational initiation, and project support
Experience tracking, maintaining, and reporting project or compliance-related data
Proficiency in Microsoft Excel, Word, and Power Point
Working knowledge of basic terminology
Excellent time management skills
Must have strong team dynamics
Demonstrated ability to independently provide calendar management, meeting coordination, and project support
Proven ability to contribute to the design, development, and management of Quality Assessment and Performance Improvement (QAPI) initiatives
Ability to support internal and external compliance activities, including regulatory and accreditation-related tasks
Proficient in Microsoft Office applications, specifically Excel, PowerPoint, and Word
Effective communicator with the ability to collaborate across departments and external agencies to gather, analyze, and exchange project-related information
Working knowledge of basic medical terminology
Strong ability to independently prioritize and manage work within a complex and dynamic environment
Experience managing healthcare compliance activities, including documentation, data collection, tracking, and reporting
Preferred
Project management experience
Mental health experience
Benefits
DBHDS offers a comprehensive benefits package, including your choice of health plans, paid life insurance, retirement plans, 13 paid holidays, annual leave, family personal leave, sick leave, employee discount programs, and more!
Company
Department of Behavioral Health and Developmental Services
The Department of Behavioral Health and Developmental Services seeks to promote dignity, choice, recovery, and the highest possible level of participation in work, relationships, and all aspects of community life for individuals with mental illness, developmental disabilities or substance-use disorders.
Founded in 1906
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Alan von Kleiss, PsyD, ABPP
Clinical Director, Chief Executive Officer
Alexis Aplasca, MD, FAAP, FAPA
Chief Clinical Officer
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