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TheMasonGroup · 3 weeks ago

Director, Football Operations (Youth)

Warrington, PA, US

Full-time

Hybrid

Director/Executive

7+ years exp

TheMasonGroup is a youth sports organization seeking a high-energy, hands-on Senior Director of Football Operations to lead and scale all Flag Football programming. This role involves driving program performance, operational consistency, and staff leadership across multiple regional locations while ensuring a top-tier experience for athletes, families, coaches, and volunteers.

ConsultingHuman ResourcesRecruitingStaffing Agency

Responsibilities

Lead the vision, strategy, and execution for all Football programs

Align program initiatives with the organization’s long-term growth strategy

Develop seasonal and annual operating plans, including expansion into new markets

Oversee registration, scheduling, staffing, logistics, equipment, and game-day execution

Ensure on-time season launches, full staffing, and consistent program standards

Build and optimize SOPs, workflows, systems, and operational infrastructure

Manage and mentor Directors, Site Leads, referees, and operational staff

Recruit, train, and retain high-performing leaders and volunteers

Foster a culture of accountability, communication, and continuous improvement

Assist on recruitment, onboarding, and retention processes

Support leaders with training, performance management, and conflict resolution

Own the end-to-end customer experience for athletes and parents

Resolve escalated issues with professionalism and fairness

Drive retention, satisfaction, and brand reputation

Help evaluate and support new locations, partnerships, and program offerings

Build scalable systems that support growth without compromising quality

Qualification

Youth sports leadershipMulti-site operationsProgram managementOperational acumenFinancial acumenStrategic acumenTeam leadershipHands-on leadershipCustomer experienceTechnology proficiencyEquipment managementVolunteer managementEvent managementData trackingSchedulingLogistics managementStaff developmentConflict resolutionCommunication skills

Required

7+ years of experience in youth sports leadership, multi-site operations, or program management

Proven team leadership and staff development experience

Strong operational, strategic, and financial acumen

Comfortable with hands-on, physical work in outdoor sports environments

Availability for evenings and weekends during active seasons

Preferred

Experience scaling youth sports programs

Background in football, flag football, or field-based sports

Experience in both nonprofit and for-profit environments

Company

TheMasonGroup

TheMasonGroup is a human resource consulting firm that provides talent acquisition services.

Founded in 2018

Doylestown, Pennsylvania, USA

11-50 employees

https://themasongroupusa.com

Funding

Current Stage

Early Stage

Leadership Team

Sean M. Hill

Principal

Company data provided by crunchbase