Atrium Hospitality · 2 weeks ago
Guest Service Associate
Stamford, CT, US
Full-time
Onsite
New Grad, Entry Level
$21/hr - $21/hrAtrium Hospitality is a company that values teamwork, passion, and service excellence. They are seeking a Guest Service Associate who will oversee front desk operations, handle guest check-ins and check-outs, and support new team members while resolving guest issues professionally.
Hospitality
Responsibilities
Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike
Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm
Support and train new front desk team members-you're the friendly coach they'll thank later
Resolve guest issues quickly and professionally (bonus points if they leave smiling)
Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready
Qualification
Required
Customer service experience - You've got the people skills and patience to keep things running smoothly
High school diploma or equivalent - Because communication, math, and common sense are key
Tech savvy enough to use hotel systems with confidence - No one wants to be stuck at the front desk with a frozen screen
Able to lift 50 lbs and stay on your feet - This role keeps you moving, literally
Preferred
Experience in hospitality or leadership (preferred) - This isn't your first rodeo, and it shows
Benefits
Career Growth & Learning - 40% of our management hires are internal promotions!
Invest in Your Future - 401(k) plan with company match.
Comprehensive Health Coverage - Medical, dental, and vision insurance options.
Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
Purpose & Impact - Make a difference through Atrium's community service and volunteer programs.
Company
Atrium Hospitality
Every day, thousands of businesses are valuated, sold, and bought.
Founded in 2003
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase