City of San Antonio · 2 weeks ago
IT Manager - Application Support
San Antonio, TX
Full-time
Onsite
Mid, Senior Level
3+ years expThe City of San Antonio is seeking an IT Manager for Application Support, responsible for coordinating systems analysis, maintenance, and development activities. The role involves managing staff, overseeing IT initiatives, and ensuring effective vendor management while supporting the organization's strategic planning and budgeting processes.
Association
Responsibilities
Manages staff within assigned area, conducting hiring, training and performance review activities as required
Supports budget processes and conducts fiduciary activities as appropriate to ensure appropriate allocation of funds
Supports procurement processes related to services and/or products necessary for the organization
Works with business partners to understand business needs
Provides input to business technology planning within their functional area
Identifies and researches alternative technologies, evaluates current staff and technical resources, and identifies alternatives for addressing business objectives
Manages the implementation of IT initiatives to support business strategy
Participates with end users and management in the identification and evaluation of information systems requirements, and develops plans to insure the completion of these activities
Develops plans for the completion of major applications
Coordinates the acquisition of approved hardware and software including the planning for migration, installation, and training
Provides high-quality services at optimal cost to customers
Develops and implements technologies to improve the performance of a business process and increase efficiency and effectiveness
Manages vendor relationships to maximize value to the business
Contributes to the development of standards and recommends changes to systems/applications
Provides technical and business expertise
Identifies the roles, skills and knowledge required
Ensures staff has the resources and skills needed to support all work initiatives
Participates in IT workforce deployment activities
Manages the development and delivery of training for internal IT users to ensure productive use of existing and new systems
Performs related duties and fulfills responsibilities as required
Qualification
Required
Bachelor's degree from an accredited college or university
Three (3) years of relevant technical and business experience, to include one or more business and technical processes
Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions
Candidate must reside within a 100 mile radius of the City of San Antonio
Preferred
Three (3) years of experience in technical and managerial roles supporting enterprise applications within large, complex organizations
Three (3) years of experience directly supervising development teams throughout the analysis, planning, development, implementation, and ongoing support of technical solutions
Three (3) years of experience delivering high-quality support to IT customers
Demonstrated proficiency in leading teams using Agile methodologies
Strong proficiency in System Development Life Cycle (SDLC) processes and best practices
Proven ability to manage multi-million-dollar budgets and oversee large-scale project implementations
Valid Class 'C' Texas Drivers License
Benefits
Subsidized health care benefits for active and retired employees
Paid disability benefits
Paid life insurance
Automatic participation in a pension program which is currently matched two to one
Company
City of San Antonio
Diverse, internationally connected and globally competitive, The City of San Antonio has a vibrant culture and economy.
10001+ employees
H1B Sponsorship
City of San Antonio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageTotal Funding
$2.98MKey Investors
U.S. Department of Labor
2022-07-07Grant· $2.98M
Leadership Team
Shannon Lawson
Chief Information Security Officer (CISO)
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