Maricopa Community Colleges · 3 weeks ago
System & Application Adminstrator Principal
Tempe, AZ
Full-time
Hybrid
Senior Level, Lead/Staff
$90K/yr - $117K/yr
7+ years expMaricopa County Community College District is one of the largest community college systems in the nation, serving students across the Valley. They are seeking a Systems and Application Administrator Principal to manage cloud and on-prem infrastructure technology, ensuring continuous access and enhancement of ERP systems while providing 24/7 support for applications.
CommunitiesEducationHigher Education
No H1B
Hiring Manager
Gwen Bernal
Responsibilities
Liaises with ITS and various vendors to oversee maintenance, support, and troubleshooting for Business Enablement applications; uses and administers vendor ticketing system to create RFCs (Request for Change), SRs (Service Requests), and access changes for vendors to act upon; collaborates with vendor representatives and Maricopa technical and functional teams to implement requested changes; tracks OCI Cloud access and security requests; monitors certificate lifecycle, tracks unsupported versions, and notifies owners to take action; maximizes the availability of all ERP systems to support the business operations of the colleges
Plans, organizes, assigns, supervises, reviews, and evaluates the work of staff; participates in hiring, discipline, and termination activities; identifies training needs and opportunities; promotes professional growth and development opportunities among team members; holds team members accountable for completing assigned tasks; mentors team members to achieve expertise in supporting applications
Leads complex, technical projects such as PeopleSoft, PeopleTools, PUM, and Audit projects; identifies appropriate project stakeholders and leads, coordinates, and facilitates meetings, and leads SIT, UAT, and disaster recovery testing
Analyzes complex issues, incidents, and problems and develops solutions and recommendations; creates and requests RCAs (Root Cause Analysis); analyzes and identifies the linkages and interactions between different applications and infrastructures; facilitates incident response by coordinating conversations with the right mix of technical and functional team members; targets and escalates long-standing or unresolved issues; communicates incident status and facilitates the change management process; utilizes effective, appropriate, and professional communication with various stakeholders and team members
Leads RFP and RFI activities, including creation, coordinating review and approval processes, facilitating addressing vendor questions, and maintaining documentation per retention guidelines; creates and maintains disaster recovery documents; develops SOPs, network diagrams, project and operational documentation
Continuously grows cross-functional skillset; participates in regular meetings and task forces as applicable; performs other duties as assigned
Qualification
Required
Bachelor's Degree from a regionally accredited institution in information technology or related field with seven (7) years of experience in enterprise application administration and/or infrastructure management
An equivalent combination of the conferred degree, education, certification and directly related work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered
Preferred
Experience managing network and infrastructure in OCI, AWS, and/or Azure using vendor support tools
Possession of relevant certifications such as AWS, OCI Certifications
Experience resolving customer challenges (e.g., projects, production, customer support)
Experience managing Oracle SaaS and PeopleSoft applications (e.g., monitoring, patching)
Experience managing the incident response process
Experience administering PeopleSoft architecture (LBaaS, WAF, App Servers, Web Servers, Database Servers, Process Schedulers)
Experience implementing security or cybersecurity best practices
Benefits
Nationwide Medical, Dental, and Vision Coverage
Paid Time Off: Vacation, Sick Leave, and Personal Time
20 Paid Observed Holidays
Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
Tuition Reimbursement for employees and dependents
Annual Professional Development Funding
Flexible Work Schedules
District-Wide Wellness Program with Workshops and Webinars
Monthly Health & Wellness Calendar and Newsletter
Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs
Employee Assistance Program (EAP)
Sight-On-Site Eye Care Services
Mobile On-Site Mammography Screenings
Pre-Retirement Planning Events
Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)
Company
Maricopa Community Colleges
Maricopa Community Colleges is a community college group that offers graduations and certifications both online and classroom-based.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Lee Ann Bohn
Chief Operating Officer
Anthony A. Garcia
Interim Chief Sustainability Officer
Recent News
2025-11-11
Company data provided by crunchbase