Reliability Support Engineer – Live Streaming (Encoding) jobs in United States
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Scalence L.L.C. · 1 day ago

Reliability Support Engineer – Live Streaming (Encoding)

Scalence L.L.C. is a technology company that has been developing applications and tools since 1989. They are seeking a Reliability Support Engineer to support high-profile live events by managing logistical and technical aspects of live content acquisition and delivery.

Information Technology & Services

Responsibilities

Operational Support: Support teams for live streaming services and assist in broadcast transmission check-ins for high-profile events
Workflow Management: Setup and maintain live encoding and broadcast workflows
Real-Time Troubleshooting: Resolve complex video delivery and live workflow issues under high pressure
Integrations: Troubleshoot complex partner and vendor integrations
Documentation: Create and execute playbooks, Root Cause Analysis (RCA) reports, and high-level summaries for outages

Qualification

Broadcast engineeringLive encoding (HLS)Video transport technologiesSCTE standardsNetworking fundamentalsOrganizationSQL proficiencyXML knowledgeScripting knowledgeAttention to detailClear communication

Required

Deep knowledge of broadcast engineering
live encoding (HLS)
Zixi
SRT
video transport technologies
Strong understanding of video production
remote production engineering
broadcast transport
Familiarity with SCTE-35/104
SCTE-224/ESNI
SMPTE 2110
SMT 2022-7
SRT
MCM (Multi-Channel Monitoring)
MCS (Media Control System)
Able to build encoders from scratch
ability to troubleshoot
Solid understanding of networking
general live streaming support workflows
Strong organization
attention to detail
ability to communicate clearly while handling multiple tasks simultaneously
Ability to lift up to 30 lbs
use a step stool for rack accessibility
move equipment racks

Preferred

Proficiency in SQL
XML
general scripting knowledge

Benefits

Referral bonus up to $1000!

Company

Scalence L.L.C.

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In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.

Funding

Current Stage
Late Stage
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