Signet Health · 1 day ago
Clinic Supervisor
Washington, DC
Full-time
Onsite
Mid, Senior Level
$68K/yr - $82K/yr
3+ years expSignet Health is seeking a Clinic Supervisor for their outpatient behavioral health clinic, responsible for overseeing patient access operations and administrative staff supervision. The role involves managing workflows, coordinating facility needs, and ensuring compliance with hospital standards while providing leadership and support to the clinic team.
ConsultingHealth Care
Responsibilities
Supervise Senior PRC, PRCs, and MAs across registration, scheduling, and call center operations
Manage staffing, schedules, timekeeping, hiring, onboarding, training, performance management, and discipline
Partner with the Senior PRC, Nurse Navigator (RN), Clinical Director, and DOO on daily workflow coordination
Oversee provider schedules and templates to support patient access and clinic flow
Address patient concerns, complaints, and service recovery needs professionally
Coordinate facility needs, supply ordering, work orders, vendors, and environment-of-care readiness
Ensure compliance with hospital standards, regulatory requirements, and customer service expectations
Utilize EHRs, Microsoft Excel, and basic operational reporting to support clinic performance
Stabilize and improve existing workflows through incremental, sustainable improvements
Resolve day-to-day operational issues independently while appropriately escalating clinical, safety, compliance, or high-risk concerns
Manage frequent interruptions and competing priorities with consistent follow-through
Qualification
Required
High school diploma or equivalent
2–4 years of healthcare experience in ambulatory or clinic settings
Supervisory experience with front-line staff
Hands-on facility awareness, including repairs, vendor coordination, bids, or site-level operational needs
Proficiency with Microsoft Office, scheduling and verification systems, and EHRs
Ability to work fully on-site in a highly visible clinic environment
Preferred
Associate or bachelor's degree in social work, psychology, healthcare administration, or a related field
Business, operations, customer service, or healthcare administration certificate
Medical Assistant (MA) certification
Familiarity with outpatient behavioral health and addiction services
Experience with hiring, training, performance management, and corrective action
Familiarity with front-end patient registration and revenue cycle processes
Benefits
Free on-site parking
On-site restaurants
Company
Signet Health
Signet Health is a healthcare company offering psychiatric services and consultancy services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Joy Figarsky
President, CEO
Blake Browder
CFO
Recent News
Arkansas Business — Business News, Real Estate, Law, Construction
2025-08-19
2024-10-27
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