Accenture · 1 week ago
Epic Cogito SSIS Application Support Specialist 6062518
Albany, New York Metropolitan Area
Full-time
Onsite
Mid Level
$54/hr - $68/hr
3+ years expAccenture is a leading global professional services company that offers flexible project-based work. The Epic Cogito SSIS Application Support Specialist role involves delivering high-quality application support and managing project tasks in a dynamic healthcare environment.
Business Information SystemsConstructionConsultingInformation ServicesInformation TechnologyInfrastructureManagement ConsultingOutsourcing
No H1B
Responsibilities
The Epic Cogito SSIS Application Support Specialist will bring 2+ years of experience in the Cogito SSIS application, with a strong background in managing project tasks, client stakeholder relationships, and client workflows
This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment
Leading the design, configuration, testing and go-live support for the applications to ensure alignment with business needs and efficient integration between Epic and 3rd party systems
Oversee project estimating and planning, including providing best practices around system and workflow optimization, ensuring data integrity and system stability
Responsible for collaborating with the Accenture team, software vendor team, and client in delivering projects and optimizations in the following areas
Act as a subject matter expert (SME) for Cogito SSIS workflows and configurations
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies
Develop, implement, and maintain an application project plan with detailed approach and timeline; configuration and risk management plans; status reporting and change control processes
Support PMs with proposal creation (scope, risks, etc), success and performance metric establishment, detailed design document creation, deliverable approval, service request creation, issue and risk identification and project progress reporting
Escalate and resolve issues and risks
Lead and coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring
Maintain system documentation, including workflows, build specifications, and testing protocols
Facilitate lessons learned and formal stakeholder surveys
Validate and monitor cost and resource estimates
Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs
Ensure compliance with HIPAA, data governance, and organizational security policies
Qualification
Required
Minimum 2 years as an Epic Cogito SSIS Application Support Specialist
Minimum 2 years of experience in a client facing IT analyst role
Minimum 3 years of work experience
2+ years of experience in the Cogito SSIS application
Strong background in managing project tasks, client stakeholder relationships, and client workflows
Technical proficiency and excellent communication skills
Leading the design, configuration, testing and go-live support for the applications
Oversee project estimating and planning
Providing best practices around system and workflow optimization
Ensuring data integrity and system stability
Collaborating with the Accenture team, software vendor team, and client
Acting as a subject matter expert (SME) for Cogito SSIS workflows and configurations
Providing project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies
Developing, implementing, and maintaining an application project plan
Configuration and risk management plans
Status reporting and change control processes
Supporting PMs with proposal creation (scope, risks, etc)
Establishing success and performance metrics
Creating detailed design documents
Deliverable approval
Service request creation
Issue and risk identification
Project progress reporting
Escalating and resolving issues and risks
Leading and coordinating with offshore support teams
Maintaining system documentation, including workflows, build specifications, and testing protocols
Facilitating lessons learned and formal stakeholder surveys
Validating and monitoring cost and resource estimates
Serving as a liaison with client stakeholders
Ensuring compliance with HIPAA, data governance, and organizational security policies
Benefits
Medical
Dental
Vision
Long-term disability coverage
A 401(k) plan
Paid time off
Company
Accenture
Accenture is a professional services company that provides solutions in strategy, consulting, digital, technology and operations.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6MKey Investors
Youth Business International
2018-10-01Grant· $6M
2001-07-27IPO
Leadership Team
Christie Smith
Senior Managing Director, Global CEO Transformation: Strategy & Consulting Lead
Jeff Laue
CEO and Senior Managing Director of Accenture Digital Inside Sales
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