Accenture · 3 hours ago
Trust & Safety New Associate (English / Hindi Required)
Austin, TX
Full-time
Onsite
New Grad, Entry Level
$23.70/hr - $23.70/hrAccenture is a global professional services company, and they are seeking a Trust & Safety New Associate. The role involves managing assigned cases end to end, ensuring accurate documentation, timely resolution, and compliance with established policies and workflows.
Business Information SystemsConstructionConsultingInformation ServicesInformation TechnologyInfrastructureManagement ConsultingOutsourcing
No H1B
Responsibilities
Consistently meets or exceeds productivity, quality, and turnaround time targets while maintaining strong attention to detail and sound judgment
Reviews and assesses content accurately and efficiently, applying company policies consistently and documenting clear, well-reasoned decisions
Escalates complex or sensitive cases appropriately and collaborates with relevant teams to support effective resolution
Maintains professionalism and empathy when handling challenging material, demonstrating resilience and effective stress management
Adapts quickly to new tools, processes, and policy updates, remaining knowledgeable about company products and standards
Uses data, market knowledge, and trend analysis to identify patterns, improve workflows, and enhance the overall user experience
Proactively provides feedback and suggests process improvements to increase efficiency, quality, and scalability
Qualification
Required
Must be flexible to work any shift including nights, weekends and holidays
The role requires candidate pass a Hindi / English written assessments with a minimum score of C2
Qualification High School Diploma GED
Strong coping, emotional resilience, and stress-management skills
Excellent comprehension, communication, and English skills
Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
Strong attention to detail
Comfort synthesizing and analyzing information from multiple streams
Strong critical thinking and decision-making skills
Company
Accenture
Accenture is a professional services company that provides solutions in strategy, consulting, digital, technology and operations.
Founded in 1989
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6MKey Investors
Youth Business International
2018-10-01Grant· $6M
2001-07-27IPO
Leadership Team
Christie Smith
Senior Managing Director, Global CEO Transformation: Strategy & Consulting Lead
Jeff Laue
CEO and Senior Managing Director of Accenture Digital Inside Sales
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