StubHub · 1 month ago
Software Engineer II - Fulfillment
Los Angeles, CA, US
Full-time
Hybrid
Mid Level
$165K/yr - $200K/yr
3+ years expStubHub is on a mission to redefine the live event experience on a global scale. They are seeking a Software Engineer II to build reliable, scalable systems that ensure customers receive valid tickets every time, focusing on post-purchase flows and partner integrations.
E-CommerceMarketplaceTicketing
Responsibilities
Design, implement, and operate backend services and integrations that power the post-purchase fulfillment pipeline (barcode validation, mobile wallets, partner APIs, inventory reconciliation)
Build fault-tolerant systems and async pipelines (queues/streaming) that scale for peak event traffic and ensure idempotent, reliable delivery
Own features end-to-end: requirements, architecture, implementation, tests, deployment, monitoring, and runbooks
Work cross-functionally with Product, Data, and QA, and with two distinct Operations partners: Active Support (AS), which owns the post-purchase customer experience and builds tools for fans and support agents; and Marketplace Operations (MOPS), which drives inventory quality and supply across events. Together, translate business goals into measurable engineering outcomes
Instrument services with robust observability: metrics, logs, distributed traces, and alerting to proactively detect and reduce fulfillment breakage
Participate in on-call rotations, drive incident response, and lead post-incident analysis with concrete remediation plans
Contribute to continuous improvement: performance tuning, load testing, CI/CD automation, and developer experience improvements
Mentor junior engineers and participate in design/code reviews to raise team standards
Prioritize user experience, reliability, and measurable outcomes while actively raising the team's technical bar
Identify technical debt and propose pragmatic remediation as part of your delivery
Champion engineering best practices: design docs, code quality, automated tests, CI/CD, observability, and performance tuning
Ensure acceptance criteria include engineering-level goals (reliability, test coverage, observability)
Influence product trade-offs to balance user value with long-term technical health and mentor peers through reviews and design sessions
Qualification
Required
3–5 years of professional software development experience building production backend systems or distributed services
Hands-on experience with at least one of: C#, Java, Python, Go, or similar backend languages
Demonstrated experience designing and implementing mission-critical systems with attention to reliability, scalability, and maintainability
Strong understanding of system design: microservices, APIs, event-driven architectures, data consistency tradeoffs, and idempotency patterns
Experience with relational and/or NoSQL databases and designing data models for scale
Practical experience with testing strategies, CI/CD pipelines, deployment automation, and operational readiness
Experience with observability (metrics, logging, tracing) and basic incident response
Proven collaborator with strong written and verbal communication and a history of owning features end-to-end
Preferred
You've worked with real-time ticketing systems, barcode integrations, or similar e-commerce / ticketing platforms
You have experience with Kafka or other streaming platforms and async processing
Experience integrating third-party partner APIs — any external integrations are useful, and experience with venue systems, barcode providers, or mobile wallet providers is especially valuable
Experience operating services on AWS, GCP, or Azure
You've worked on reliability engineering, capacity planning, or production performance tuning
You have a passion for live events (music, sports, theater) — domain interest is welcome but not required
Benefits
401k
Premium Health, Vision, and Dental Insurance options
Paid time off
Paid parental leave
Company
StubHub
StubHub is a ticket marketplace where users buy and sell tickets for sports, concerts, theater, and live events. It is a sub-organization of eBay.
1001-5000 employees
H1B Sponsorship
StubHub has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (35)
2024 (20)
2023 (20)
2022 (4)
2021 (4)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$59.23MKey Investors
ViagogoStephens GroupBEA Systems
2025-09-17IPO
2021-12-23Series Unknown· $39.63M
2021-09-08Acquired
Leadership Team
Connie James
Chief Financial Officer
Recent News
Sports Business Journal
2026-01-23
Crunchbase News
2026-01-22
Company data provided by crunchbase