International Coordinator - Bilingual jobs in United States
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Bureau Veritas Group · 15 hours ago

International Coordinator - Bilingual

Bureau Veritas Group is a global leader in testing, inspection, and certification services, and they are seeking an International Coordinator to manage specific commodities for major Latin American and Global Accounts within their Fuels division. The role involves serving as the primary point of contact for assigned commodities, ensuring customer satisfaction, and driving business growth through effective communication and relationship management.

Consumer GoodsEnvironmental ConsultingIndustrialInnovation ManagementManagement Information SystemsOil and GasProduct ManagementQuality AssuranceSustainabilityTask Management

Responsibilities

Complete all Bureau Veritas training and My Learnings courses prior to assigned due dates (target: 3 days early to prevent emergency delays)
Maintain compliance with all Bureau Veritas policies and procedures
Serve as the main contact for assigned commodities across assigned accounts
Maintain continuous access to a computer and ability to respond to account needs
Develop and maintain proficiency in each account's operations and specific requirements
Ensure customer expectations are fulfilled; communicate proactively when issues arise, providing clear information along with proposed solutions and alternatives
Actively monitor all commodity movements to ensure customer expectations are met and exceeded, including:
Timely status updates
Test results and analysis
Comprehensive communications
Complete all required documentation accurately and on schedule for assigned commodities
Conduct daily check-ins with account schedulers to maintain quality standards and strengthen business relationships
Consistently work toward securing scheduler nominations for Bureau Veritas services
Work closely with the Team Manager to manage and grow all assigned accounts
Maintain and expand business through:
Regular customer visits
Industry event participation
Strategic networking opportunities
Exceed annual financial goals for combined assigned accounts while meeting individual target metrics
Monitor key competitors and analyze their strengths and weaknesses
Identify market opportunities
Provide recommendations on customers, competitors, and market trends
Attend recurring Team Manager meetings to discuss:
Progress toward monthly account goals
Past activity and achievements
Future goals and expectations
Maintain continuous awareness of operations and provide regular updates on business activity and customer feedback (both positive and negative)
Inform Team Manager immediately when Bureau Veritas fails to meet customer satisfaction standards
Contribute and assist Team Manager with quarterly KPI presentations to customers
Support creation of CAR/iEvaluate reports as needed

Qualification

Bilingual (Spanish/English)Customer Service OrientationTechnical CompetencyOrganizational SkillsProblem-SolvingPrior experience in commoditiesFuel industryLatin American marketsBureau Veritas servicesCommunication Skills

Required

Language Proficiency: 100% bilingual fluency in Spanish and English (written and verbal)
Technical Competency: Proficient with computer systems and software applications
Communication Skills: Excellent written and verbal communication abilities
Customer Service Orientation: Demonstrated commitment to customer satisfaction and relationship building
Organizational Skills: Ability to manage multiple commodities and accounts simultaneously
Problem-Solving: Proactive approach to identifying and resolving issues

Preferred

Prior experience in commodities trading or management
Knowledge of fuel industry operations
Experience with Latin American markets
Familiarity with Bureau Veritas services or testing/inspection industry

Benefits

Medical, Dental, and Vision coverage
Company-matched Retirement plan
Generous Paid Time Off and Company Holidays
Life Insurance and AD&D coverage
Paid Parental Leave Up to 10 Weeks for Pregnancy
Short-Term Disability (STD) and Long-Term Disability (LTD)
Tuition Assistance, along with optional life and pet insurance
Access to Corporate Discounts

Company

Bureau Veritas Group

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Bureau Veritas is a world leader in Testing, Inspection and Certification.

Funding

Current Stage
Late Stage

Leadership Team

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Hinda Gharbi
Chief Executive Officer
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Jacques Pommeraud
Executive Vice-President, CIF France & Africa, GSIT
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Company data provided by crunchbase