Hello Credit Union · 18 hours ago
Branch Manager / Member Empowerment Lead
Hello Credit Union is a not-for-profit financial cooperative based in the Florida panhandle offering affordable banking products. The Branch Manager will oversee branch operations, ensure exceptional member service, and drive business growth.
BankingCreditFinanceFinancial Services
Responsibilities
Manage daily branch operations, ensuring compliance with policies and procedures
Supervise, mentor, and develop branch staff to achieve performance goals
Foster a member-centric environment, addressing inquiries and resolving issues promptly
Identify and pursue opportunities to expand the branch's member base and financial products
Monitor branch performance metrics, including budgets and financial reports, to ensure profitability
Represent the credit union in local events and initiatives to enhance community presence
Qualification
Required
Minimum of 3-5 years of experience in a financial institution, with at least 2 years in a supervisory role
Strong leadership and team-building skills
Excellent communication and interpersonal abilities
Proven track record in achieving business growth targets
Proficiency in financial software and Microsoft Office Suite
Preferred
Bachelor's degree in Business Administration, Finance, or a related field
Benefits
Annual bonuses
401(k) matching up to 5%
Retirement planning assistance
Employee loan discounts
Access to exclusive discounts
Medical, dental, and vision coverage
Mental health resources
Paid time off
Short-term and long-term disability
Teladoc access
Health savings accounts
Flexible spending accounts
Company-paid life insurance
Employee assistance programs
Paid federal holidays
Bereavement pay
Paid volunteer hours to support local initiatives
Tuition reimbursement
Advancement prospects within the organization
Company
Hello Credit Union
Take a dash of FL Panhandle personality and mix it with a heaping serving of big city resources, and the result is what you get from Hello Credit Union – local charm with global access.
Funding
Current Stage
Early StageTotal Funding
$2.48MKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $2.48M
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