Kepler · 19 hours ago
Client Operations Analyst
NYC Metro Area
Contract
Hybrid
Entry Level
$63K/yr - $63K/yr
1+ years expKepler is a marketing agency that focuses on creating personalized and productive relationships between brands and consumers. The Client Operations Analyst will support core business processes, ensuring accurate resource management and financial health while maintaining staffing data.
ConsultingDigital MediaMarketing Automation
Responsibilities
Own the precision of financial trackers and billing quality assurance to ensure client work aligns with contract scopes and revenue forecasts
Coordinate recruitment logistics and maintain accurate staffing records to ensure our global accounts are balanced and growing
Act as the Subject Matter Expert (SME) for Planful (allocation tracking) and Paycom (HRIS), ensuring all staff hours and codes are current and accurate
Monitor "Forecast vs. Actuals" and provide leadership with monthly reports on variance trends and account health
Develop transition plans for staff moving between accounts, ensuring all stakeholders are informed and operational continuity is maintained
Manage onboarding, system set-ups, and compliance for our global operating hubs and non-US offices
Maintain a comprehensive database of internal skillsets through regular surveys to help leadership make strategic staffing decisions
Qualification
Required
1–3 years of experience in operations, project management, or agency finance support (Entry-level candidates with a strong interest in agency operations are also encouraged to apply)
Analytical Mindset: You enjoy finding the 'why' behind a discrepancy in a spreadsheet and have a passion for data integrity
Technical Proficiency: Strong skills in Excel or Google Sheets (specifically data manipulation, pivot tables, and formulas)
Exceptional Communication: Ability to translate complex operational data into clear updates for Client Service and cross-functional leaders
Global Adaptability: Comfortable supporting teams across different time zones and navigating diverse workflows
Organizational Excellence: Proven ability to manage multiple workstreams simultaneously without letting administrative details slip through the cracks
Collaborative Spirit: A proactive teammate who is ready to act as an intercompany liaison and provide backup for critical team processes
Benefits
Healthcare/Dental/Vision
Unlimited PTO
401k Contributions
$75/mo Wellness Stipend
$100/mo Mobile Phone Stipend
$50/mo Internet Stipend
$500/yr Annual Learning Stipend
$2,000/yr Annual Tuition Stipend
One-time $200 New Hire Home Office Equipment Stipend
Parental Leave - 16 week primary caregiver / 6 week secondary caregiver leave
Annual Work From Anywhere 4 weeks per year
Company
Kepler
We’re on a mission to demystify the digital universe.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-04-04Acquired
Leadership Team
Remy Stiles
Global CEO
Rick Greenberg
CEO
Recent News
2025-09-04
MarketScreener
2025-09-04
2025-09-04
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