Glacier Bancorp, Inc. · 15 hours ago
Operations Manager
Bozeman, MT
Full-time
Onsite
Entry, Mid Level
2+ years expGlacier Bancorp is seeking an Operations Manager to provide leadership and supervision within their banking operations. The role involves overseeing daily activities, ensuring compliance with bank policies, and promoting employee growth and service quality.
BankingCommercialFinanceVenture Capital
No H1B
Responsibilities
Directly supervise and coordinate the day-to-day activities of the Vault Teller, Teller, and Account Specialist area
Hold timely performance evaluations for staff, rewarding good performance as well as providing redirection to underachiever’s performance. Maintain good communication with staff. Work with Human Resource Manager on human resource issues. Promote employee growth and development and extraordinary service quality
Oversee compliance with bank policies and procedures
Oversee, implement, and train employees on new bank products, High Performance Growth, Security, policies, and procedures, including computer conversions
Provide support for staff with complex transactions and sensitive customer relations situations
Establish and help to attain internal performance objectives as identified in First Security Bank’s Strategic Plan to include Service Pledge, branch volume, deposits, and quality of audit reports
Administers and directs all operational functions of the branch including protection of assets and maintenance of facilities within the guidelines set forth. Is accountable for the physical condition of the building inside and out. Is responsible for the general security of the branch, including but not limited to, branch cash limits
Provide backup for Account Specialist and Teller area as required
Complete cash exceptions, correct ticket errors for entries made incorrectly to various general ledgers
Complete other projects and related tasks as assigned
Monitor check lists and complete all duties as assigned
Complete morning overdrafts, online banking requests and replies on a daily basis
Timekeeper on the Ulti-pro system and schedule work hours for tellers and new accounts
Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date
Regular and predictable attendance to accomplish job duties and provide in-person contact with customers
Employees are required to actively use the service pledge in all customer encounters
Qualification
Required
Combination of education and or experience equivalent to a bachelor's degree in business, finance or related field
2 years' supervisory or management experience preferred
Teller and New Account Experience required
Provides quality level of service to all customers all the time. Follows through to resolve customer problems promptly and professionally. Takes ownership of the problems until resolved
Prioritizes work effectively, manages time efficiently
Ability to understand and follow written and oral instructions
Ability to effectively communicate verbally and in writing
PC and computer application experience
Knowledge of Bank Operational procedures and Compliance
Effectively supervise all levels of employees
Work well under pressure; meet multiple and sometimes competing deadlines; endure work is completed accurately and on time
Work independently and as an active team member by sharing and accepting suggestions and ideas
Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date
Regular and predictable attendance to accomplish job duties and provide in-person contact with customers
Preferred
2 years' supervisory or management experience preferred
Benefits
Medical
Dental
Vision
Life insurance
Health savings account option
Employee Assistance Program (EAP)
Health rewards program
Retirement savings plan, including 401(k) and Profit-Sharing plans
Short and long-term disability benefits
Education and training benefits
Discounts on banking products and services
Paid Time Off (PTO) plan
Paid holidays
Company
Glacier Bancorp, Inc.
At Glacier Bancorp, our employees are our most valuable asset. We seek qualified individuals who enjoy people, are innovative and eager to learn.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-10-01IPO
Leadership Team
R
Randall Chesler
President and Chief Executive Officer
D
Don Chery
EVP/Chief Administrative Officer
Recent News
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2026-01-23
2026-01-23
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2026-01-23
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