Dimmitt Automotive Group · 8 hours ago
Automotive Service to Sales Concierge
Clearwater, FL
Full-time
Onsite
Senior Level
5+ years expDimmitt Automotive Group is a well-established, fourth-generation family-owned organization serving the Tampa Bay community for over 100 years. The Service to Sales Specialist, Concierge is responsible for selling new or used vehicles to service customers, managing the vehicle sales process from greeting to delivery, and maintaining customer relationships.
AutomotiveRetail
Responsibilities
Responsible for all facets of the vehicle sales/lease process from greeting the customer to delivery of the vehicle and (related follow up), subject to responsibilities expressly reserved for management
Consistently follows road to sale as set forth by management (i.e. walk around, test drive, needs analysis, etc.)
Responsible to scan vehicle identification numbers of incoming service drive customers
Responsible to provide all “alert” customers with a proposal. If customers are unavailable, then the proposal should be sent to customer. i.e. email, text, etc
Looks for available opportunities, alerts using data mining software i.e. Auto Alert Program
Makes required number of calls to follow up with service to sales opportunities
Maintains minimum target sales goals set by upper management. Minimum benchmark of 30 cars per month
Displays excellent customer service skills, including without limitation: Managing difficult or challenging customer situations; responding promptly to customer needs; soliciting customer feedback to improve service; responding to requests for service and assistance; meeting commitments to customers and management
Works effectively with, and assists, other Sales Consultants, co-employees, and dealership management to create and maintain effective customer relationships and sell, lease, or deliver vehicles
Completes accurate paperwork accompanying vehicle sales
Follows Safeguards Rules and company safety procedures and policies
Other duties as assigned
Qualification
Required
High School diploma or the equivalent
Minimum five years automotive sales experience
Minimum two years automotive sales management experience
Basic working knowledge of Dealership computer systems
Excellent selling, leadership, interpersonal and communication skills
Valid in-state Driver's license and clean driving record
Benefits
Subsidized Health Insurance with eligibility the first of the month following 60 days of service
Company funded Group Term Life and matching AD&D in the amount of $5,000.00
PTO available with cashout option after the completion of 1 year of service
Paid holidays after the completion of 90 days of service
401(K) eligibility after the completion of 60 days of service. A company match is provided up to 3% of the associate’s contribution. Participants must be 21 years of age or older.
10% vested after the completion of 1 year of service
100% vested after the completion of 2 years of service
Company funded Employee Assistance Program offering 6 counseling sessions per year for the associate, spouse, and dependent children
Employee Discount Program to include sales and service
Company
Dimmitt Automotive Group
Dimmitt Automotive Group is a retail company that offers new and pre-owned vehicle services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Scott Larguier
CEO
Andrew Riffee
Chief Marketing & Technology Officer
Recent News
Company data provided by crunchbase