HCL Global Systems Inc · 22 hours ago
IN-ICRC-Intake Specialist - Onsite
Indianapolis, IN, IN
Full-time
Onsite
New Grad, Entry Level
0+ years expHCL Global Systems Inc is seeking an Intake Specialist to provide professional responses to public inquiries regarding the Commission's processes. The role involves interviewing potential complainants, preparing case files, and ensuring excellent customer service while handling sensitive information.
B2BConsultingHuman ResourcesInformation TechnologySoftwareStaffing Agency
Responsibilities
Respond to online inquiries regarding the filing of complaints
Effectively interview potential Complainants
Analyze and summarize information received from online inquiries
Prepare investigative work case files for investigations
Send Notice of Complaints and interrogatories to relevant parties
Provides excellent customer service, via telephone and in person
Responsible for monthly reporting
Analyze and apply relevant laws to establish jurisdiction over cases for ICRL enforcement areas
May be responsible for drafting appropriate motions before the Commission, including, but not limited to administrative dismissals and default orders
Research databases for correct contact information for relevant parties and witnesses
Other duties as assigned
Qualification
Required
Minimum 6 months of administrative experience
HS diploma or GED required
Previous legal course work, paralegal type coursework
Working knowledge of computers and Microsoft 365
Ability to effectively communicate, both orally and in writing
Practical knowledge of the Indiana Civil Rights Law and Federal Civil Rights Laws
Ability to type with speed and accuracy
Preferred
Ability to interpret, analyze and apply the laws appropriately and relevantly to areas covered by the Civil Rights Law
Ability to interpret and apply Commission policies and procedures as they relate to the charges of discrimination filed
Strong organizational skills with the ability to manage various projects simultaneously
Company
HCL Global Systems Inc
HCL Global Systems is a staffing and recruiting company providing consulting and business solutions.
1001-5000 employees
H1B Sponsorship
HCL Global Systems Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (265)
2024 (285)
2023 (378)
2022 (390)
2021 (470)
2020 (736)
Funding
Current Stage
Late StageLeadership Team
A
Andy HCL
Cheif Marketing Officer
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