Team Vision Marketing · 19 hours ago
Team Lead, Basden Eye Care
Auburn, AL
Full-time
Onsite
Entry, Mid Level
1+ years expTeamVision is committed to providing superior patient care in the community, and they are seeking a Team Lead for Basden Eye Care. This role supports the practice management team to ensure premium eyecare experiences, assists in operational success, and leads patient care functions within the practice.
AdvertisingInformation TechnologyMarketing
Responsibilities
Supports all primary care functions within the practice, including but not limited to, leads and maintains patient and customer flow, leads eyecare advisors and eyecare sales associates, participating in pre-exam activities and selling products, and demonstrates superior product and process knowledge
Conveys a commitment to providing unsurpassed patient care to every patient, every time
Leads peers through difficult or complex tasks
Anticipates problems before they occur and explores underlying reasons for recurring problems; goes beyond symptoms to get to a root cause and strives to develop long-term solutions
Supports practice management team in delivering key performance indicators
Acts as a catalyst for change within the practice, supporting company initiatives to include new technology, processes, and continued improvement
Ensures all Company approved safety programs are implemented and maintained
Works weekends and evenings in support of the business needs (varies by location)
Adheres to attendance and daily time keeping requirements
Adheres to all company policies and procedures
Consistently maintains proper dress code
Performs within division of responsibility as designated by the Practice Manager
Performs other functions as assigned by Practice Manager or as business needs
Qualification
Required
HS diploma/GED
Strong customer service and retail experience; preferably in optical and patient experience
Knowledge of current optical theory and merchandise or ability to master in short timeframe
Strong communicator and listener
Familiarity with technology, such as point-of-sale, patient record systems, and other software applications
Strong communicator and listener
Preferred
ABO certification
1+ year supervisory experience, preferably in an eyecare environment
Customer/Patient care experience
Benefits
Health care
Retirement savings
Paid time off/vacation
Various employee discounts
Company
Team Vision Marketing
Team Vision is a full-service integrated advertising and marketing agency located in Honolulu, Hawaii.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Craig Carapelho
President & CEO
Recent News
2025-06-01
Company data provided by crunchbase