Raiz Federal Credit Union · 20 hours ago
Assistant Indirect Loan Manager
Pullman Operations Center - El Paso, TX 79936
Full-time
Onsite
Mid, Senior Level
$64K/yr - $96K/yr
5+ years expRaiz Federal Credit Union is dedicated to fostering growth and providing exceptional service to its members since 1936. The Assistant Indirect Loan Manager will oversee indirect auto loan services, ensuring compliance with lending policies while mentoring and training team members to achieve operational goals.
Credit CardsFinanceFinancial Services
Responsibilities
Assist Indirect Manager with planning, directing and monitoring centralized lending operations for Indirect Lending, ensuring goals and objectives are met with respect to lending
Focus internally on the division milestones, objectives, resources, products, improvements, procedures, and processes
Stay abreast of changes in the industry, including introducing new systems, work-flows, policies and procedures, to ensure the Credit Union remains on the leading edge of member service
Strong understanding of Credit Union loan products and services
Strong understanding of consumer loan underwriting and portfolio management
Strong understanding of core and loan origination systems and other operating systems pertinent to lending department
Assume managerial duties in the absence of the manager
Acts as liaison between dealer representatives and credit union loan officers
Responsible for visiting dealerships monthly to promote credit union awareness and to cultivate existing and new dealer relationships. Provide ongoing training and coaching for underwriters and processors
Conduct yearly performance appraisals and monthly 1:1 meeting(s). Track individual progress, and implement corrective actions when necessary
Coordinate the implementation of changes to established policies and procedures
Oversee Loan Officers and Loan Processors to ensure timely decisioning and processing of loan applications
Daily loan file review of credit applications
Ensure that all consumer loans are reviewed, processed and funded as efficiently as possible and existing service level standards are maintained
Create reports for review with dealers to include volume and performance, focused on approval ratios, look to book, charge off and delinquency ratios, and portfolio management
Provide additional reports to management when requested to include, but not limited to rate surveys, tier analysis, and average rates
Support Indirect Manager as a secondary administrator for lending related systems
Collaborate with other internal departments to improve member experience
Coordinate and cross train with TLC Assistant Manager
Ensure the Indirect team stays informed of all ongoing changes companywide
Proactively seek opportunities for ongoing professional growth and learning
Performs minor maintenance on systems including updating forms/rate sheets, reviewing payment history, downloading documents, and researching outstanding items. Gather data and recommend enhancements to different platforms
Communicates via phone, loan origination system, e-mails, mailed letters, in person meetings, and other accepted methods of communication
Complies with all Bank Secrecy Act (BSA) rules and regulations, in addition to Customer Identification Program (CIP). Attends required annual BSA training and required compliance training. Ensures all loan applications are in accordance to established policies, legal and authority requirements and meticulously documents reasoning behind loan decisions
Other duties assigned
Qualification
Required
Education – Associates degree or minimum of 60 college credits
Minimum 5 years lending experience
Minimum of 3 years of lending authority
Minimum 3 years supervisory experience
Previous credit union experience is a plus
Knowledge of Credit Union loan services and policies
Thorough understanding of related legal and regulatory standards, required loan documentation, financial industry concepts and related laws
Demonstrated leadership and interpersonal skills
Professional phone etiquette, appearance and attitude
Well organized, attention to detail, time management skills
Excellent communication skills over the phone and in person
Strong multi-tasking, teamwork, focus, and sense of urgency
Dealer and member oriented
Proficient in Microsoft Office, Excel, and web-based applications
Company
Raiz Federal Credit Union
Raiz Federal Credit Union is a financial institution that offers financial services including loans, savings, checking, and credit cards.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$4.96MKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $4.96M
Leadership Team
Max Villaronga
Chief Executive Officer
Recent News
2025-10-23
El Paso Matters
2023-12-24
El Paso Herald Post
2023-12-24
Company data provided by crunchbase