Kitsap Credit Union · 2 days ago
Assistant Branch Manager II
Port Orchard, WA
Full-time
Onsite
Senior Level
$35.94/hr - $37.46/hr
5+ years expKitsap Credit Union is a not-for-profit, member-owned financial cooperative committed to the financial wellbeing of its members. The Assistant Branch Manager II is responsible for coaching, mentoring, and leading branch staff to foster a sales-oriented culture while assisting in the development and execution of the branch's strategic plan.
BankingFinancial Services
No H1B
Responsibilities
Responsible for daily operations, sales, service, employee development, safety, compliance, and security
Responsible for coaching, leading, and motivating branch employees; promote participation in cross sales of products and services. Meet with employees regularly to establish and reinforce sales/service goals
Conduct quality control observations in the areas of sales and service to provide employee feedback and ensure quality member service
Work with the Branch Manager on cash requirements, conduct vault and teller drawer audits, and balance branch totals daily, as required
Enhance organizational reputation by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments
Proactively generate new loan and membership business through branch sales activities, network with local businesses, and participate in community events
Actively contribute in the area of continuous quality improvement, solicit and contribute new ideas and methods to improve efficiencies and effectiveness of processes and procedures
Build market position by locating, developing, and closing business relationships
Educate and introduce members to self-service and assisted self-serve options, with continual education as new products and digital services are introduced
Plan, organize, and direct daily branch/department activities and workflows to ensure efficient and effective operations as it relates to new account, lending, and member services
Provide data and reports on branch staffing, productivity, operational efficiency, and effectiveness and provide solutions and ideas for improved operational effectiveness
Direct the workflow, be a resource for staff and members to answer complex questions, and/or resolve non-routine problems that may arise. Perform teller cash audits, review, and approve transaction exceptions
Qualification
Required
High School Diploma or GED
Five years managerial or supervisory experience leading larger teams. Combination of Financial Institution, education, KCU experience, and/or supervisory experience leading a project or team
Must be able to work Saturdays and extended business hours
Proven track record of achieving sales goals
Must be registered with the Nationwide Mortgage Licensing System within 30 days of hire and comply with the SAFE Act regulations
Benefits
Free onsite parking
Annual time off and sick time accrued
11 Paid holidays
1 Personal floating day
Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
Employee Assistance Program
Choose from a PPO medical plan or a High Deductible with a Health Savings Account
3% KCU funded Safe Harbor Contribution to your 401K
KCU will match up to 2% of your 401K contributions
All 401K contributions are 100% vested
Potential annual incentive in all roles within Kitsap Credit Union
Tuition reimbursement
8 hours of paid volunteer time off
Discounts on KCU's products and services
Enjoy unlimited ORCA transit access through KCU for less than $45 a year—your cost as an employee
Company
Kitsap Credit Union
Kitsap Credit Union helps employees to achieve more by helping them grow professionally through in-house trainings.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Shawn Gilfedder
President and Chief Executive Officer
C
Colin Morrison
Senior Vice President and CIO
Recent News
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