eSoft Planner · 1 day ago
Software Implementation Specialist
Blue Ash, OH
Full-time
Onsite
New Grad, Entry LeveleSoft Planner is a company that provides comprehensive software solutions tailored for sports facility businesses, sports academies, and clubs. They are seeking a Software Implementation Specialist who will guide customers through the implementation of their software, ensuring a seamless transition and providing ongoing technical support.
ConsultingCustomer ServiceInformation TechnologySoftware
Hiring Manager
Josh Meszaros
Responsibilities
Guide customers through the implementation of our software, including the setup, customization, and training processes
Work closely with clients to ensure a seamless transition
Troubleshoot software issues and provide technical support
Ensure client success with long-term software utilization strategies
Qualification
Required
Strong Software Implementation and Technical Support skills to assist clients in adopting and effectively using our platform
Excellent Analytical Skills to evaluate user queries and resolve software-related challenges
Effective Communication abilities for understanding client needs, offering clear instructions, and maintaining client relationships
Competent Troubleshooting skills for identifying and resolving issues promptly
Ability to collaborate with team members and clients to adapt solutions to specific business needs
Bachelor's degree in related fields
Preferred
Experience in working with small businesses or sports organizations is a plus
Company
eSoft Planner
eSoft Planner provides scheduling and payment solutions for sports facilities and swim clubs.
Founded in 2008
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Mike Meszaros
President
Company data provided by crunchbase