Peregrine Search Solutions · 1 month ago
Legal Customer Service Representative
Peregrine Search Solutions is a consumer-advocacy law firm located in the Financial District of New York City, providing representation to consumers facing financial difficulties. They are seeking a full-time entry-level Legal Customer Service Representative to provide administrative support to attorneys and assist clients in a fast-paced work environment.
Staffing & Recruiting
Responsibilities
Use of Salesforce CRM software to facilitate the process of responding to clients concerns via phone
Working with collections agencies via phone to obtain documentation of settlements
Reviewing documents sent to our office by both clients and collections agencies and ensuring they meet certain criteria
Uploading these documents to their system
Other ad hoc tasks as needed
This is a heavy client facing role in a call center structure
Qualification
Required
This is an entry-level position – prior experience working in a law office is a plus
Must possess superior communication skills
Highest ethical standards and professional integrity
Strong interpersonal skills and ability to communicate effectively with clients, staff, and outside parties
Preferred
Spanish speaking is a plus
Benefits
Medical, Dental & Vision Benefits
401K Benefits with Employer Match
Pre-tax Transit Benefits
Flexible Spending Accounts
Paid Time Off (PTO) plus Sick Time
Company
Peregrine Search Solutions
Peregrine Search Solutions was founded on the principles of Trust, Integrity, and Professional Relationships.
Funding
Current Stage
Early StageCompany data provided by crunchbase