Legal Customer Service Representative jobs in United States
cer-icon
Apply on Employer Site
company-logo

Peregrine Search Solutions · 1 month ago

Legal Customer Service Representative

Peregrine Search Solutions is a consumer-advocacy law firm located in the Financial District of New York City, providing representation to consumers facing financial difficulties. They are seeking a full-time entry-level Legal Customer Service Representative to provide administrative support to attorneys and assist clients in a fast-paced work environment.

Staffing & Recruiting

Responsibilities

Use of Salesforce CRM software to facilitate the process of responding to clients concerns via phone
Working with collections agencies via phone to obtain documentation of settlements
Reviewing documents sent to our office by both clients and collections agencies and ensuring they meet certain criteria
Uploading these documents to their system
Other ad hoc tasks as needed
This is a heavy client facing role in a call center structure

Qualification

Salesforce CRMCommunication skillsInterpersonal skillsProfessional integritySpanish speaking

Required

This is an entry-level position – prior experience working in a law office is a plus
Must possess superior communication skills
Highest ethical standards and professional integrity
Strong interpersonal skills and ability to communicate effectively with clients, staff, and outside parties

Preferred

Spanish speaking is a plus

Benefits

Medical, Dental & Vision Benefits
401K Benefits with Employer Match
Pre-tax Transit Benefits
Flexible Spending Accounts
Paid Time Off (PTO) plus Sick Time

Company

Peregrine Search Solutions

twitter
company-logo
Peregrine Search Solutions was founded on the principles of Trust, Integrity, and Professional Relationships.

Funding

Current Stage
Early Stage
Company data provided by crunchbase