First Help Financial · 18 hours ago
Skip Tracing Associate
United States
Full-time
Remote
Entry, Mid Level
$20.18/hr - $20.18/hr
2+ years expFirst Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. that provides auto loans to the underserved. The Skip Tracing Associate will identify client locations, generate leads for Recovery Agents, and ensure compliance with relevant laws and regulations.
AutomotiveFinancial ServicesInsurance
Responsibilities
Identify the best-known address to locate the client’s collateral or customer
Determine if the customer holds special status such as Bankruptcy, Active-Duty Military, and others
Generate successful leads and contacts for Recovery Agents by utilizing all available sources
Communicate frequently with Recovery Agents via phone, email, and recovery systems
Confirm FHF’s Lien holder status of pursued collateral
Review and analyze credit applications and in-house documents to help determine location
Assign or Reassign repossession orders after validating correct address/place of employment or other helpful leads
Use independent judgment and discretion to ensure compliance with all state and federal codes, regulations, and laws that pertain to the position
Report on independently identified trends in recovery data to contribute to FHF’s proprietary underwriting model
Places outbound follow up calls to vendors to verify requirements to recover
Stay up to date on current state legislation involving impound requirements and notification guidelines
Comply FHF compliance requests and requirements
Ensure all information/leads provided are being acknowledged and followed up on
Ensure confidentiality of the company’s operations, portfolio, customer information, and computer technology
Some Administrative tasks will be required
Additional duties as assigned by management
Qualification
Required
Demonstrates historical career stability
Banking or collections experience
Mandatory minimum of 2+ years of recent Skip Tracing experience in auto recovery
Preferred
Bachelor's degree, preferred and/or equivalent work experience
Experience in auto finance field
Benefits
Competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more)
Paid vacation
401(k) match
Tuition reimbursement
Social activities
Monthly lunches
A robust employee recognition and talent development program to enhance your career with us
Company
First Help Financial
First Help Financial is an innovative auto finance company that provides customer-focused automobile lending services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$60M2021-11-17Debt Financing· $60M
Leadership Team
Pushan Sen Gupta
CEO
Ravi Kothuri
CTO
Recent News
2025-03-14
2025-03-04
Asset Securitization Report
2024-01-28
Company data provided by crunchbase