KEH Camera · 3 hours ago
Technician Supervisor (Repair Department)
Smyrna, GA
Full-time
Onsite
Mid LevelKEH Camera is the largest curated market for field-tested, expert-graded photo and video equipment. The Technician Supervisor is responsible for supervising a team of repair technicians to ensure production targets, backlog health, and quality standards are met.
PhotographyRetail
Responsibilities
Supervise and coach a team of approximately 10 apprentice technicians
Coach technicians to achieve on-target percentage, throughput, and quality expectations
Actively manage and coach backlog flow, aging, and prioritization
Keep technicians on task and aligned with daily repair priorities
Perform hands-on camera and lens repairs as needed to support backlog flow and quality standards
Explain repair decision-making, quality expectations, and efficiency tradeoffs to technicians
Balance hands-on repair work with supervision and training responsibilities
Conduct regular one-on-one check-ins focused on skill development and progression
Ensure proper bench, desk, and tool setup for all direct reports
Enforce and model SS standards across apprentice work areas
Enforce SOPs, safety standards, and KEH repair expectations
Track training progression and readiness for expanded repair responsibilities
Monitor quality trends and address rework or repeat issues through coaching
Use NetSuite tools and other internal KEH systems to support workflow, backlog tracking, and reporting
Qualification
Required
Demonstrated camera repair experience
Fundamental camera repair techniques
Comfortable working within the NetSuite system and ability to learn KEH internal systems
Strong coaching, communication, and organizational skills
Ability to articulate expectations and hold others accountable
Benefits
Comprehensive medical, dental, and vision plans
HAS and FSA Accounts
Short and Long term disability
Company provided life insurance
401(k) and company match
Paid vacation, sick days and holiday
Options for Pet Insurance and Legal Services
Discounts of camera gear
Company
KEH Camera
The original provider of high quality, pre-owned camera and photographic equipment meeting nearly every need large or small.
Founded in 1979
51-200 employees
H1B Sponsorship
KEH Camera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Growth StageLeadership Team
David LaRue
Chief Information Officer CIO
Dorian McGee
EVENT & PRODUCTION DESIGN COORDINATOR/GRAPHIC DESIGNER
Recent News
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