Mai Placement · 1 month ago
Director of Revenue & Operations - SaaS Growth
New York, NY, US
Full-time
Onsite
Director/Executive
$180K/yr - $250K/yrMai Placement is seeking a Director of Revenue & Operations to drive growth in B2B and B2C SaaS products. The role involves managing sales execution, operational leadership, and product coordination to ensure the company scales effectively.
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Responsibilities
Drive revenue growth across B2B and B2C SaaS channels
Manage outreach, demos, proposals, and follow-through on closing deals
Build simple, scalable sales processes and reporting
Own pipeline health, forecasting, and outbound strategy
Run the daily operations needed to keep customers and partners active
Monitor KPIs, dashboards, metrics, and performance targets
Oversee rollout, onboarding, and customer success workflows
Identify operational bottlenecks and fix them quickly
Translate customer needs into clear requirements for product and engineering
Understand software development and sprint workflows
Help plan features, releases, and prioritization
Ensure product decisions support revenue and retention goals
Support departmental P&L ownership and budget management
Optimize resource allocation for a lean, efficient team
Track acquisition costs, churn, margins, and financial performance
Build structure and predictability as the company scales
Operate with urgency, clarity, and accountability
Build processes where none exist
Drive execution across teams with speed and discipline
Create repeatable playbooks and scalable workflows
Qualification
Required
Experience growing SaaS B2B or B2C platforms
Strong sales success — able to close deals and manage pipelines
Operational leadership experience (post-sale, onboarding, rollout, retention)
Comfortable working with developers, PMs, and technical teams
Experience owning or supporting P&L management
Fast-paced startup background — thrives in lean, scrappy environments
Organized, KPI-driven, and confident in managing execution end-to-end
Excellent communicator with strong relationship-building skills
A builder mindset — you see problems early and move quickly
Benefits
Performance Bonus
Company
Mai Placement
Mai Placement is a recruiting industry that provides expertise in mid to executive-level positions.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase