Golden Gate University · 2 days ago
Student Assistant, Office of International Student Services
Golden Gate University is seeking a Student Assistant for the Office of International Student Services to provide exceptional services to GGU students. The role involves administrative support, high-level customer service, and contributing to ongoing projects within the office.
Higher Education
Responsibilities
Provide administrative support to the Office of International Student Services
Document student requests and prepare forms as necessary
Exercise high customer service by managing a visitor/ caller inquiry until resolve is reached
Take the lead in actively listening to inquiries, patiently explaining school procedures, and then seeking staff assistance when necessary
Utilize various software to update student and employer information
Continuously learn about updates to school policy/ procedures and share learned information
Answer in-person and phone inquiries
Take mail to and retrieve mail from the mail room
Create flyers and other marketing materials for the office that would appeal to GGU students
Troubleshoot office equipment
Stay knowledgeable about student services and upcoming events
Provide support for on campus events
Offer perspectives and opinions as a student to enhance our services
Other duties as assigned
Qualification
Required
Must be a currently enrolled student at GGU
Have schedule flexibility during Office of International Student Services office hours, 9:00am-5:00pm, Monday through Friday and work a minimum of 3 days per week and up to 20 hours per week
Strong organizational and interpersonal skills required
Ability to prioritize and work independently
High attention to detail
An attitude for taking the initiative in accurately completing detailed tasks, paying attention to deadlines, and multitasking in a fast-paced environment
Proficiency using MS Office and comfortable learning new technologies
Ability to follow instructions and ask questions when something is unclear
Willingness to give input regarding how existing processes might be improved
Knowledge of services provided by Office of International Student Services
Initiative and aptitude to learn new programs
Must be highly sensitive to issues of confidentiality
This position spends most time in a shared office suite with minimal privacy
Lift up to 25lbs. Lifting and carrying of tables and display materials may be required when setting up events, as well as other heavy items within the office
Preferred
Experience in clerical assistance and customer service preferred
Benefits
Limited University’s benefits
Company
Golden Gate University
Founded in 1901, Golden Gate University, a private nonprofit university based in the heart of San Francisco's financial and high-tech district, empowers students to achieve their professional and educational goals.
H1B Sponsorship
Golden Gate University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (3)
2024 (4)
2023 (3)
2022 (4)
2021 (2)
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
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