Blue Shield of California · 13 hours ago
Product Manager, Consultant - Clinical Strategy
Blue Shield of California is a nonprofit organization focused on transforming healthcare to enhance health outcomes and reduce costs. The Product Manager, Consultant will leverage their expertise to connect clinical and product strategies, manage product development deliverables, and ensure alignment with business goals and customer needs.
Financial ServicesHealth InsuranceNon Profit
Responsibilities
Develop and manage a comprehensive digital roadmap that supports our future vision around clinical engagement, ensuring continuous improvement and adaptation to member needs and industry trends
Develop and refine use cases, user stories, and member journey concepts to guide the design and implementation of cross-channel care journeys, including working with marketing and content strategy teams to develop digital messaging, email, in-app content and chatbot interactions
Analyze KPIs at a product level to establish experience success, failures, and next steps through iteration
Provide experience with segmentation models, next best action frameworks, and tailoring messages by risk level or program eligibility
Manage product development deliverables, such as detailed requirement documentation, data analytics, member journeys, line of business analytics, design reviews, product reviews, implementation, and delivery
Create and present business cases for investments in personalization solutions that align to our team’s goals and advance cost of health care initiatives
Ensure all digital engagement initiatives comply with healthcare regulations and privacy standards, maintaining the highest levels of data integrity and security
Report regularly to senior management and stakeholders on the progress, impact, and strategic adjustments of digital personalization initiatives
Mentor and guide team members, fostering a culture of innovation, collaboration, and continuous learning within the team
Qualification
Required
Requires a bachelor's degree in business, finance, economics, public health, information technology, or related field; graduate degree (e.g. MBA) is highly desirable
Requires at least 6 years of prior relevant experience in Product Management, Management Consulting or related business area
Requires ability to lead and manage cross-functional teams without authority
Requires ability to perform as a product area subject matter expert (SME) to educate others about the product
Experience related to product management including proven ability to lead research initiatives, define strategic roadmaps, craft detailed epics, analyze complex data sets, and manage backlog priorities effectively
Experience in digital product management for clinical platforms
Outstanding public speaking and presentation skills, including written communications
Preferred
Experience working on digital health platforms (Electronic Medical Records like Epic/Cerner, disease management platforms, care management platforms, etc.) is a plus
Company
Blue Shield of California
Blue Shield of California is a health insurance service provider.
Funding
Current Stage
Late StageLeadership Team
Recent News
2026-01-13
Fierce Healthcare
2025-12-15
Company data provided by crunchbase